Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***k –
They are very small. Toes like there are not in. And then talk I over narrow feet.
R***r –
Everything is fine
R***r –
They are on children, very small this money is not worth it
N***a –
Size for kids
D***a –
39 izmērs’s!
M***M –
cute socks
R***o –
Regular quality
P***m –
Product as the description
L***s –
Well, oooochen small.
Customer –
So small, but even that i still can wear it, and them are cute
K***a –
The quality is excellent. Size corresponds to description
L***g –
color is not as bright as it appeared to be. picture came out much brighter. it will take about 2 months or so…they do not ship it right away…
N***a –
Cool socks, very elastic, many OPZ washed, do not shed
E***h –
Funny socks, for size 30, odorless.
Customer –
Very nice
I***h –
Very small socks. At 37 foot size barely pulled.
M***a –
I loved them.
D***E –
IT is too small, fit for 4 years kid, not for woman.
V***v –
Quality will show time. I think they are for home use. And so cute enough.
J***r –
The socks fall very small narrow at the toes
I***a –
Super
A***a –
Socks in Mo arrived in a month, dense, at 39 sizes of legs sit well, nowhere does not press) thank you)
A***v –
Size Baby
M***v –
Excellent Product
K***o –
Very thin and short, but they climbed on me. I think that for large sizes will not work.
Customer –
All OK
Customer –
No came but the money was returned
D***d –
Stick out threads, the quality is not very
M***v –
Miracle socks! Children are delighted! They are dressed and do not want to shoot! To the store Thank you, I recommend to everyone to buy.
O***n –
Light, soft socks. The size is maximum at 38-39 Russian. The parcel was at the post office, in the Penza region, 21 days after payment, in general, the package with other parcels with AliExpress. Convenient!
C***r –
They’re a little smaller than I expected but they still fit and I like them a lot. They were nicely packed together. Would recommend!
E***a –
perfetto
T***a –
Quality and price online, so definitely are not the top but x price I would say it’s okay.
T***a –
Very small,
I***y –
Never reçu remboursé
V***s –
Not received the item
I***o –
Received in 45 days, arrived well They’re exactly what I asked for, they were for a gift and they liked it very much Recommended
K***n –
Took 33 days to get to the states. It’s soft and cute.
N***z –
They are comfortable and nice I recommend
J***S –
Muy bonitos, excellent
I***y –
super
A***n –
Too small
E***a –
They’re very cute, the colors I asked the store. I love them.
Customer –
Nice
P***n –
Very gentle socks) color as in the photo) pleasantly surprised by the quality!!! I did not expect) the only possible they are shallow in the heel, but I did not take under shoes, and barefoot walk, so it does not fall off-and good. At size 37 came perfectly. Glad to buy)
P***m –
Ciśnie in paluchy sometimes and sometimes strange look because there are good length as you have curves Giry then you can have problem and as not cool image are take and how you are stoopkarzem it WGL take no wonder the
D***e –
Rekamenduyu
C***o –
On time, equal to description
V***V –
Very small socks. Probably on kids.
H***h –
nice
G***n –
It has arrived very fast, the quality is good! I will reassess after use. Thank you