Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***m –
Finally I received this product, cool fish, selicon soft and quality overall what I wanted and of course pleased with the product, but we will test now only in the spring, the color which and wanted to cooperate with the goods is cool, the delivery is true for more than two months and not tracked.
M***r –
Small but top! Decoys really well done! Value for money really correct, the lures have beautiful colors and even attractant! I recommend!
A***y –
Great product at a great price from reliable store recommend all cooperation.
D***v –
Not bad in general. There is a pit under the offset, the colors are good, but the rubber is hard. I previously took in another store, the same, only the color did not differ significantly in saturation, but there the rubber was soft and very pleasant to the touch.
C***k –
28 January ordered and 14e February Within!! Super fast. Look good, color and lengths correctly. Stink some. Well packed in envelope Thx
M***o –
Shipping fast. The fish are slightly small under their grams. Quality standards. Thank you.
A***v –
Great consumer at a funny price. Quality of vibration tails at the height. With shrimp attraction. Not everything glows in the UV (see photo). Bought 61 rubles with cashback. Scan QR and return up to 90% of the purchase cost.
A***v –
Excellent fish of excellent quality at a minimum price. It’s okay.
C***N –
It has silicone smell in Antalya in 27 days. It is quite soft and good quality product. I bought 40 pieces of 15tl tax. Honest store fast shipping. I recommend seller and product. I haven’t tried yet, I think there’s still a curfew. Thank you seller…
A***a –
Lure super, consistent with the description, beautiful colors, well packed. Fast shipping. Recommend.
M***a –
Size as description, however, the thickness is thin. But good quality. Come with 1 month and 19 days in Maraba-Pa. Recommend the store.
O***y –
Silekonki came very quickly, the package was damaged thought and the goods were damaged, but the goods are intact. The product corresponds to the description, very good, I will order in this store more. The seller and I recommend it.
V***a –
Other, custom made, Bait & bait, finish mixed, fly around, well, just a bomb for a Taku reception, selling a bike for a gift.
V***D –
Very long delivery, made well
M***a –
Thank you, everything corresponds to the description.
A***a –
All norms quality norms
Customer –
Thank you! I really liked the fish. Bright, silicone soft.
O***v –
Everything is just fine, I’m happy in full quality good I advise the producer.
V***k –
Two-city delivery, good
B***g –
It came before time well packed in excellent condition the smell is a little some incomprehensible then all thanks to the store I recommend