Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***y –
It’s okay but comes with no software at all.
M***r –
Very beautiful Camera works very well with Windows’s. as a Camera cost in specialized trade several times, am very satisfied.
S***u –
The product is as shown and Its delivered pretty fast. It functions perfect. Thanks!
Customer –
Fast shipping, thank you
L***n –
Super fast delivery, 2 weeks! To the Murmansk region Everything works. The picture is super.
H***N –
Baby easy point. Camera Control app is none. Tint tones etc manually adjustable, No.
Customer –
Get quality for a cheap price
A***i –
All what I expected and quickly. OK Everything I expected and quickly.
O***E –
Very fast delivery. Works perfectly
P***R –
Correct Image, but given view angle of 100 ° false because lower than a Logitech webcam with 78 ° angle
J***o –
It works very well, sharp image and good sound reception. Very fast shipping
T***r –
The image is chic, but the microphone, it works terribly! The sound is very deaf! Money after a while have returned
A***a –
very very Good quality
F***c –
Nagyon elégedett vagyok
E***r –
Ok everything
Customer –
Arrived as advertised and chamber works very well, so far am pleased with its quality.
T***F –
The price has arrived. Thank you very much for the fast delivery.
M***n –
Thx
P***E –
Product as described, easy installation (just plug it via usb). Recognized immediately by Skype or Zoom
G***r –
Thank you! Amazing service.
R***v –
Thank you for the goods. The camera is not bad for its money. The packaging thought would be better in terms of protection, but everything came whole. The plastic is simple, but the Mount gives a heavy and well done. Thank you for the goods. Tracking was constant.
I***v –
The store is responsive. The parcel reached the Russian Federation in 3 weeks. From the camera you can capture 1920x1080p 30fps video, the picture is quite high quality. Pleasantly surprised that the sound and video are completely synchronous. To work on Skype video, you may need to provide access to the camera in Windows settings. Shortcomings: the dimensions of the camera and the length of the USB cord are less than on the web page of the goods, microphones 1, not 4, the sound quality with the built-in microphone camera “not super”-which is quite expected at a distance of about a meter.
U***n –
good. easy install
B***n –
delivery was long, but good product. quality of video image is good.
V***l –
OK
L***a –
Bom produto. Bom vendedor. Recomendo.
K***s –
smoke 420
J***l –
Buena imagen. Recomendable.
S***u –
I ordered it after looking at the specifications and confirmed that the quality is actually good. But I think it would be better to have facial recognition function. 사양을 보고 주문했고 실제로도 화질이 좋다는 건 확인했어요. 그런데 안면인식기능이 있으면 더 좋을 것 같아요.
R***y –
bad package for transwer. Camera is damaged. it has scratches on front part. it has not any filling in paper box. it is working, but not nice to seet this.
R***n –
Webcam works well.However the microphone is not all that good – nor is it very powerful.
N***i –
con il plug&paly non funziona in windows 10 e non si riescono a scaricare drivers dal web
S***s –
De webcam geeft een erg goed en scherp beeld. De camera stelt zich zelf scherp. Er zat geen beschermfolie op de voorkant, hierdoor zaten er al krasjes op het kunststof, gelukkig niet op het scherm van de camera.
Customer –
Order received . Satisfactory product and consistent with the photo of the site of sale.
U***r –
not exactly as advertised.
S***s –
Depending on what you are looking for. It is not bad, it is not good either. I have very big doubts about the 1080P, I would say 720p more, I have another camera 1080P cardinal difference. Also, the auto zoom is very large and there is no wide angle. This is basically good for conferencing, but if you just go to the computer then the screen will be just your face across the whole picture. Overall not bad is not good. 3/5
H***t –
Conforme à ce que j attendais. Livraison rapide.
I***a –
Muchas gracias amigos
R***s –
There is a delay in the video feed. There should be no delay.
R***n –
A good camera for its price, came whole, without any visible damage, quite quickly.
V***n –
I put 5 stars for the image, but the sound is frankly bad-very deaf. And in the rest of the rules, the 8th Vinda determined immediately without any bubble.
I***y –
To Kieva for 28 dnev. Good Night, Good Night, Good night, good night. Not super mega, ale for conferences of same Vono, or even in the Ukraine that’s 1.5 tis. Hrynпочинаються, and here for 430 taking.
B***s –
ok product
J***Z –
Very good quality
G***v –
its working working and, if you want, replaces the background with the chosen one