Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***l –
Nice shorts. Very beautiful
A*** –
Very good, it feels very good and is the same as in the pictures
R***i –
OK
C***a –
Shipping fast. Tracked. Visually normal shorts, seams are stitched qualitatively, threads do not stick out. Dense. Inside the lining. in size, I can not say anything yet. Son will come, will measure
A***n –
Good quality fast shipping, I will buy more Thanks
A***r –
Excellent melting unfortunately not my model
I***V –
Quality at 4, stick out the threads at the bottom on the cutouts, the seam will spread from these places. Well, the lightning is large
A***n –
Very good with the integrated briefs, good product.
E*** –
Šortukai Geri Su elastanu Gera kokybe rekomenduoju visiems
S***v –
Ordered 2 PCs in the comments asked to send different color red wine and black, in fact came the same color red wine color is slightly darker than in the picture In the rest of the comments there is no everything corresponds to the description, the size too
O***v –
All OK
S***g –
Excellent cut, very comfortable, practical and beautifully seated thing. Dry instantly.
D***v –
Good transaction, good quality of product. I am completely satisfied. All as described. The store has written a CN22 customs declaration with low value of the goods shipped to my address, exactly as I asked, and has given real tracking information. I recommend the seller and the product. 176 cm. And 65 kg.-came well. Does not press anywhere, does not interfere with sitting down and moving. But also does not hang out Aki flag. Bigger size is not required. You can take a smaller size for the experiment, so that you sit tight and were closer to ordinary swimming trunks. But not the fact that it will be convenient. After washing in the washing machine at 30 degrees, the color was not changed, the lining was not painted. We’ll check on the waters, what they are for swimming.
D***v –
Corresponds to the description of the goods, the size approached
C***n –
Compliant object
A***v –
It’s fine. At 48 p 172 took L
G***o –
Great
J***s –
Thanks!
A***n –
XXL at 52-54.
I***a –
Shorts are cool, my husband liked me too!
Customer –
The material is not very good and the finishes are not bn either. It’s a very normal pantalon.
U***r –
Uncle
A***n –
Good product, it is not the first I order.
H***s –
First order came and i’m loving it. Next order the package haven’t arrived, so i open dispute and the store agree. I would love to order next time but maybe after corona pandemic cos everything seems like slowing down including shipment….
N***v –
Good quality shorts
J***f –
Shorts are cool, my husband is very pleased! Light, breathable, I advise everyone
Y***k –
Melting Super! The color is bright, saturated, the size m approached, with a dimensional grid coincides. Thank you store!!!
D***k –
Ok
Customer –
Good quality, smooth seams. The color corresponds to the claimed. The size was a little too small, but the shorts stretch a little, so it’s normal.
F***F –
Perfect
A***n –
Just great! Very fast delivery. It’s for garden for less משבועיים!