Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
All as ordered in the kit. Shipping fast.
I***s –
Walkie-talkies, the sound is excellent! The range is good 5 km. But already with the noise! A large and fat minus that the adapters for the machine do not work!
V***o –
I take this brand not for the first time. Quality is good. Packing whole. Batteries charged came. Advise.
V***v –
Excellent inexpensive walkie-talkies. Experienced in the village-2 km confidently, then the noise-stuffing, on 2300 m communication disappeared.
I***v –
Very good sound and walkie-talkies are very compact.
A***v –
Despite sending from Moscow, it was a long-just under a week, but the delivery itself took the day 4 sdek-Om, the walkie-talkies as ordered, all working: lace for programming, headset, charging.
N***v –
On May 20 I ordered, on June 3 I received in Novosibirsk. The Courier sdek brought home, for the transport something for a long time. Russian Post is faster. The radio came whole, everything works. In the city catches about 1 km. In the village 3 km. There’s more in the field. The set is full, the box is crumpled.
R***d –
Corresponds to the description. I order the second time. In the city in a dense building meters 300 takes confidently. There’s so much more in the field. I haven’t checked in the woods yet.
D***v –
Fast delivery, walkie-talkies working, I recommend
I***v –
All norms! Is working
G***s –
The goods because of the pandemic came almost on time did not check the check I will write an addition. Packing was with holes
I***v –
Normal walkie-talkies, children liked, batteries sit only quickly
A***a –
Not a lot of the box is worn out, and so everything works well
D***v –
Delivery is just horror. The parcel arrived two days before the expiry of the protection period, was not tracked. From other stores delivery as usual, the Crown is not related.
A***v –
Good product! Thank you! The radio is just a bomb! for such a price. The city is up to 2 km stable. To the store Thank you! delivery in Russia 4 days!
I***v –
Everything is fine! The approximate communication range is from the apartment on the first floor of 800 meters. In the field did not try. For such money it’s just super!
A***V –
It came quickly everything works
G***k –
very good prodct compare with price.. thank’s for stores and fast delivery.
Y***k –
Cool thing, very like)
V***s –
Less than a week
L***l –
Only a little box pamyato and so clas
Y***o –
It’s all right. Batteries of course. But this is not a problem. The walkie-talkies themselves work well. I’ll check on the lake tomorrow. They came to Karelia in eight days.
V***v –
Good Goods and quality
E***v –
It came 4 days before Tula. Everything works. In a straight line about two kilometers-audibility is excellent. Recommend!
B***i –
The store is sociable, has fulfilled all my wishes. Confuses the weight of the battery-very light. Ordered euro and USB charger. So with USB incomprehensible, ate found the plug to light the red indicator, but the plug itself does not display charge data. Another moment: when you insert the station in the charger with the euro, a red indicator lights up (without a network), with USB-nothing burns at all until it turned on the network.
A***l –
Good amateur walkie-talkies. I use them at work for quick communication with all employees.
M***a –
Ordered 08.06.2020 parcel came on 13.06.2020. Once again satisfied with the shipment, and delivery. I advise the store, as the seller communicative goes on all possible concessions. Plus, as a gift, put in the parcel, two antennas. Thank you seller.
S***M –
On one of the charges for the walkie-talkie, the failed charge indicator.
M***z –
Everything is fine, it works, the speech is clean, legible.
Z***z –
Seller Super! Cdek delivery within 4 days. Recommend.
A***n –
5 ++ excellent batteries, immediately changed to our standard
D***n –
От оплаты до двери 2 дня через сдек. рации огонь вся семья довольна, заказал ещё 2 чтобы было 4шт . берите с обычной зарядки т.к. блок с usb хочет ток 500mA, а где такие теперь найти я и не знаю. мощные от телефонов как то боязно использовать.
Customer –
рации рабочие , но гарнитуру лучше не брать.
V***v –
рации получены.согласен- на вид детские а работают и громко и сразу из коробки.спасибо продавцу доставили до квартиры фирмой-Cdek.
Customer –
3 mois pour arrive mais je pense c’est acause du covid
A***n –
Самая быстрая доставка, за 8 дней, с момента заказа, до квартиры, курьером СДЭК. Качество отличное, для работы самое то.
Customer –
good service, quick delivery, thanks
A***v –
Все круто
Y***a –
Пришли быстро, работает хорошо, заряд держит, дальность хорошая
I***n –
Товар соответствует описанию,заказывал 14.04.20 пришло в челябинскую область 08.06.20 очень долго , вещь не заменимая для общения на небольших расстояниях, рыбалка охота ,грибы ,ягоды,да и так поиграться с ребёнком на дачи,радиус по мах не провёл,а на 1.5 км берет легко, брал в мин комплект пришёл в пупырке. Продавца рекомендую,да ещё есть много видео на ютубе кому интересно гляньте!!!!
D***n –
Курьер принес домой. Коробка не много помята, но все целое. На одной из раций не работает фонарик, в остальном все прекрасно.
R***r –
Пришло быстро, все хорошо кроме наушников один из них не работает.
W***o –
Заказывали 3 набора. Все 6 штук работают отлично, звук громкий, на дальность не проверяли. Заказывали с России, до АК дошли за 12 дней.
V***s –
заказываю несколько раз, из России. доставка очень быстрая, меньше недели. качество отличное, продавца рекомендую.
O***a –
быстро пришли хорошо работают
T***a –
The goods came quickly, delivery by courier at the address. Everything works fine, the range is about 2 km
E***n –
Walkie-Talkie excellent for your money, order with a lace for programming
A***v –
Good walkie-talkies are enough for 2 days, I order not the first time
I***v –
GUD
G***g –
Good store, I recommend.
I***V –
Got it. Sending fast, getting fast. The city of Tula. For such a price the Walkie Talkie is great. But don’t expect them to catch a wave of far-range or police… We need another one to do that.
A***a –
Great. Fast Delivery
Y***h –
There are three sets. I didn’t check it, but I think all of the okey. Thank you)
S***k –
Arrived in two weeks,well packed. Excellent store and very recommended. Didn’t try it yet, but looks O.K.
V***o –
The walkie talks are cool, I buy it the second time.
M***f –
It works good but the it feels cheaply
Customer –
I did receive product today. I would say it looks what I was expecting to see. However I made test and drove to shop around 1 km away from home… and voice was crystal clear! Can’t say how long battery keeps but first impression is SUPERB ( for this price) 🙂 Recommend store!
G***v –
On one radio poorly touch the button, you need to press very hard. But for 1200 you can survive it
V***v –
It is normal
I***v –
Works out of the box. Country cooperative. The walkie-talkie gave to a son who always goes away on a bike. Now it’s damn right that the connection doesn’t catch.
R***r –
About 700 rubles per walkie-talkie this is an excellent price material and quality liked, thought children’s iruska and turned out to be not a bad device The distance was not checked but the city construction for 200 m in the neighboring house is audibly excellent. Lot good advice and model and store To Moscow 15 days
E***K –
It came fast. Everything works.
V***v –
Cool radio stations, complete with two pieces. The distance keeps decent.
S***h –
29.06 ordered in Kirov (43) ,06.07 took. Everything works great, kids like it.
Customer –
Хорошее качество раций, заказывали для детской игры, отлично выполняют свою функцию. Есть так же наушники, держатели, зарядные устройства. Быстрая доставка – 2 недели до Саратовской области. Спасибо!
V***j –
Очень долгая доставка. Упаковано слабенько, коробка помята, но всё целое. Всё работает, на дальность не проверял пока.
N***v –
Пришли рации в полном порядке,всё работает. Ещё не прошивал. По дальности сказать не могу , надо пробовать в полевых условиях.