Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***v –
Not too hard brushes. Conventional brushes-irons harder
S***V –
Quickly delivered to MSC, got what I expected, we will try.
D***v –
Got all the whole is suitable for the bit holder perfectly fits bristles from hard fishing line I think will last a long time.
N***a –
The product corresponds to the description, delivery to the Kiev region 25 days, brought the courier straight home.
D***s –
Fast shipping.
C***n –
good
I***a –
ניראה top quality well done
V***n –
Well, almost perfect.
D***d –
The product fully corresponds to the description. Z brushes, different diamertra and shape. Quality is good
K***s –
fast shipment
K*** –
Brushes are good, you can take.
C***i –
God product but the shipment takes more than 2 month.
S***L –
Got fast, 2 weeks, looks good. I’ll try to use it, I’ll add a review
S***y –
They delivered to Ukraine for a minute city. Dugé class cheeks. Viking for the bath and for the tree. I buy zadoveniy on all one hundred reviews. Uncle!
I***z –
thanks
G***r –
Thank you.
F***r –
Produit compliant
A***t –
Fast delivery. Looks good.
V***o –
Everything meets expectations, price-quality, now I think… it was necessary to order two sets. Goods by store was shipped quickly, on time long parcel was on border, which is probably connected with the current pandemic and the seller’s guilt in this is not.
J***o –
Very Good…
Y***l –
Good goods
I***i –
exactly as described, high quality brushes. recommended product
M***Y –
Ok good
D***v –
Cool brushes clean very well, bristle soft material that you will clean, the brush will not spoil, I recommend it to everyone
O***P –
Excellent.
E***r –
Very good.
S***v –
Look OK. I have not used it yet.
Customer –
The goods are delivered quickly. Satisfied. Recommend store
M***a –
Good product, no problems with shipping, good quality.
Customer –
Duge schvidko delivered. Through Nova poshtu otrimano in puncti vidichi in M. Ternopoli. In front of us came the company of prokhannyam wkazati comfortable point of seeing the goods. Everything is nadijno packed, відповідає description, yakisniy plastic, good instrument. Protested on the cleaning of the luggage reviews by the car, cleaning the metal objects with a saw before applying Farby, pinodos Kilimi in the house. Універсальний instrument for the House that garage. I recommend that I sell the same product.
D***o –
I’m very satisfied
O***o –
Good brushes… Respect to the store ..
N***n –
This is a 2 minute “just trying it out” spot clean. This shower is absolutely disgusting at this made a huge difference fast. I can’t wait to see what it will do when I use some real cleaning spray with it! Oh, and it was damn fun to use.
V***o –
Long went
G***n –
one brush broken shaft
M***v –
It takes too long to came but finale arrived, all good, recommended the store, will buy again from him
J***f –
Brushes arrived deformed
K***y –
It didn’t go fast. China Post began to work worse than Russia post. Brushes are good.
R***n –
good quality
A***v –
Got it. Everything was tracked. Everything, as in the photo. Bristle is soft, I would like more rigid. Let’s see how it will behave in the work. I’ll add a review later. Overall satisfied.
Customer –
Fast delivery excellent brushes in the farm are useful.
N***v –
Delivery to Yekaterinburg is quite fast
S***v –
Came fast. Matched the description. Looks good.
M***a –
Shipment dotarła in 10 days. Super! Consistent with the description. Recommend salesman.
T***t –
good item
F***f –
Нужная вещь