Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***a –
Lack of parts
H***m –
Pad cap seems different living
S***v –
Before novosib drove for two months. Works whether the effect is unknown
D***r –
They arrived well and well packaged a products that works very well I hope it is durable
N***a –
Very long delivery. It came well packed. I tried on the buttocks, it hurt very much, I think my stomach will be even more painful, but very well reduces muscles I think the result will not take long to wait.
L***o –
extra
S***o –
nnn
C***f –
I loved the product, it’s worth it, it works very well. I certainly recommend it.
Y***a –
Yay! I waited, my electric stimulator came! It took a month to get to Perm. Packing is sealed bag. Wire for charging on three ends, no plug. Everything works. Later, I will unsubscribe about the effect on the muscles. Seller recommend. This store bought spare gel pads, there is no spare in this product.
R***r –
Excellent product, I recommend. Before that I used the British car, I did not feel the difference!
C***o –
L l i received item after one month, being that the mails not trovavano l address and the warranty was scadendo. L item and as picture and is very useful. Board
M***i –
Quick one week
T***o –
The glue is not sticky enough to hold the arm piece at place.
R***Z –
Perfect. Better than I expected.
S***n –
The parcel was almost 2 weeks before the Kemerovo region. Track was tracking. The quality of the goods is normal. To be honest, I do not feel very pleasant about this thing, as it is, like cramps. Lepuchek I think not for a long time. I really liked mine. She quietly walks in it and says a great thing.
V***t –
All in integrity until I tried
P***l –
thank you very nice
Customer –
Excelent.Thank You
A***S –
Super good quality
W***w –
Everything works fine and the quality is good
V***l –
It all came fast, thanks trying to see what this thing does.
V***z –
Works super. Good deal. Thank you
J***j –
OK.
A***I –
Perfect
S***u –
Super
Customer –
All biem
Customer –
everything seems in order it was well packed. can’t wait to try it and I really hope it last . it seems to good to be true.
E***a –
Thank you, it works. Delivered the courier.
A***v –
The store of ATP for the goods sent-checked everything works perfectly.
U***h –
Good
R***v –
Everything is fine! 6 days in transit, packed well, box option. Everything works, muscles are cut)))
S***r –
Greet