Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
C***e –
Perfect, good quality.
Customer –
Size and quantity of OK
P*** –
Super Extra. Long standby time, but worth.
A***s –
Thank you like the picture pretty thank you
V***v –
All exactly
V***r –
Prodovets a recommend!
K***r –
The Black Square falls out. Paint slits. Finger with time becomes Black
J***a –
Same as the description
B***l –
good
T***o –
Its size is nor bigger than in the photo,nor smaller very great for everyday use
M***r –
All prikrasno
H***r –
Ok thanks
A***r –
A good quality item, looks well finished and very nice, the bad thing is that the sizes are not exact, I ordered size 7 to use it on the ring finger, but fair goes into the pinky finger, it’s almost size 5 too much difference with the actual size. Good quality bad measure
J***a –
Bien
R***r –
The goods were coming, logo. It came exactly the same as in the write-off.
P***o –
Excellent item very beautiful stay happy order more
R***r –
Thank you received the ring but the size of the wrong ordered 9 and came 6
A***v –
nice
S***n –
Excellent quality, looks good, recommend
D***z –
Very cute, recommend.
Customer –
Not bad looks
B***i –
Great
F***r –
Nice and fashionable ring for every man. Recommend.
M***t –
Corresponds to the description! I recommend
P***i –
ok
E***o –
All as described
V***v –
Very beautiful
P***p –
The goods received all well packing whole, the goods are satisfied.
M***y –
very good!!!)
K***r –
Over time oxidize. Price quality
K***r –
Black falls out Finger blackens
S***i –
After a couple of days, all the gold spraying was erased. the store sent the goods almost 3 weeks
B***b –
Went 4 months, very long
G***a –
As in the photo, even better! fast delivery! Thank you store!
Customer –
Recommend store Thank You friend
I***a –
Fully corresponds to the description. As will be worn I do not know, the quality is at altitude.
R***r –
Everything is like in the description! Recommended.
I***k –
Thank you still making an order of 5 days!
J***k –
Super
R***r –
Not a bad ring! Everything came without marriage! All the pebbles are in place! Looks good!!!
Customer –
great design
G***r –
Excellent ring to her husband came just right to order 11 size
T***s –
Very good
O***a –
A pretty ring, light, convenient on the finger, received of course with a belated (probably due to what is happening) thanks to the responsible store that extended the waiting time
P***i –
OK once again recommend
A***v –
The goods are finally received! everything is good! everything is beautiful! thank you!
G***v –
Thank you, the parcel came intact, faster than expected, packed very well
A***a –
Very good ring, comfortable for your finger.Thank the store
K***a –
Thank you store for the goods cool
T***y –
Everything is super. The ring went a little over a month. With size guessed
G***. –
Beautiful ring! Thank you.
R***r –
It came quickly. Quality is bright. Real like gold. Recommend.
N***n –
The Magic
T***r –
Thanks very well (thanks store)
B***b –
it is ok
Customer –
I liked everything, I’m happy with the purchase
V***v –
Costume jewelry
V***v –
The goods is very long shol
A***v –
Black insert of something soft .. even the nail crumples
E***r –
Received, all correct, thank you lo
E***v –
Thanks store
Z***o –
ok
A*** –
For a very long time, the order was walking hell knows where
R***v –
Cute, not gold of course, but Increase the foam to turn out;)
A***i –
That’s size 8! Need 9
O***D –
The beautiful ring is slightly lighter than gold. But there is also such gold. On the handle looks very good