Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***i –
love it
L***A –
Very satisfied
M***a –
Cool.
G***N –
Beautiful ring.Thanks for the gift, which is gorgeous.
F***f –
Duje shvidko came the mower, the heels went down the rosemary, the OPIS of the goods Duje exact
M***n –
very happy with the goods, got one extra ring, really nice of the store. thank you!
N***y –
Excellent fast shipping
Customer –
Lovely ring arrived to me today very very nice thanks to the store for his gift the very kind seller very well packed everything and for his sachet I loved a very big hug for all of you a warm greeting maria Teresa
R***r –
The ring corresponds, the quality is more than good, there is a test of silver, very pradovalo. The packaging is very strong, the Stone plays, closer to the Topaz, but who understands, will see that it is Zircon. Size 10 ordered, this and came. Ruined the order, nothing bad, only excellent!!! Thank you.
A***k –
Great quality and great value thanks
K***d –
Very very good quality
F***f –
Size correct
M***r –
Very nice colour in the stone. Great ring for a great price.
M***i –
nice
E***a –
Green glass.
N***y –
beautiful
S***G –
Thank you very much, the ring is very beautiful
S***s –
Stone was way bigger than expected and size was bigger. I wear a size 7 so I ordered a size 7 and its a little big
O***l –
Very nice and arrived earlier
M***h –
Wonderful ring, perfect size, excellent packaging and very fast shipment for a very small price. I will buy more from your store. Very happy and satisfied. 100% recommended.Also thanks for the beautiful gift
R***r –
The photo does not match the original
M***s –
incredible! love it and will purchase many more!
N***n –
It came quickly. Everything went well.
D***A –
Reçu bien
A***v –
Great ring + additional thank for gift ring!
Z***a –
Beautiful rings. And put it down.
A***a –
Everything is super! I recommend the store!
A***k –
As promised …. as a gift more ring. All OK
B***a –
Super
P***r –
Very beautiful ring! The stone is sparkling, the color of the stone is super!!
B***e –
Happy with the purchase
Customer –
With gift came
O***a –
The ring is just a class, not words), but also a gift of the second ring. The store is well done, thank him.
I***a –
Just like the pictures, really beautiful, thank you!
L***r –
Wow. I love these rings. Little gift is beautiful.well packed.Recommend this store.
S***v –
Nice gift
H***l –
goood
Customer –
Very nice ring
Customer –
As in the photo. Everything is done very qualitatively. Thank you.
Customer –
Looks awesome and thank you for small gift (store has still ring with white stone will sent). Top!
A***a –
Beautiful ring. The store made a gift-a small ring, a cloth and a gift bag. Very nice. Recommend.
M***i –
Stone is much greener than expected but is a beautiful ring.
U***u –
Was not 100% 925 sterling as advertised. I bought three rings and not one passed the magnet test, didn’t need to test more than that. Also, the stones do not look authentic, probably glass idk was not going to waste time testing. Not totally disappointed, as the price kinda gave it away. I didn’t expect much, will not buy again.
R***r –
The ring is cool, beautiful. The stone is very beautiful. Bright, rich color.
F***r –
I doubt that silver, but it looks chic
A***l –
Just a pity that the color change is minimal according to the brightness. The stone is very beautiful.
L***l –
Large evening decoration, chic and beautiful. There’s a test. The store put as a gift a ring with a changeable size, a napkin for polishing and a beautiful gift bag.
E***r –
excellent
E***o –
Okay.
R***r –
Красивое кольцо. Камень цвета морской волны красиво переливается. Продавец положил колечко с белым камнем в подарок, салфетку и мешочек. Спасибо