Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
C***i –
Great big umbrella, the main mechanical thing, what I was looking for.
Customer –
He waited two months. Waited! The umbrella is big, I liked it. the quality seems good. i will see what and how in use. generally satisfied.
M***i –
All good recommend
Customer –
Umbrella is very large. The first time I opened very hard tight and the wires are very flimsy and thin. And so the umbrella like the store I recommend. I’ll try to write a review
V***o –
The goods are similar. Delivery was overshadowed, ale store himself having sold the goods. I’m a superficial salesman, I’m putting my tongue in the mouth.
Customer –
Great item
Customer –
Excellent umbrella but when opening the umbrella handle comes out
V***k –
The umbrella is not automatic, opens and folds manually. Manufactured soundly and qualitatively. The umbrella is really large and looks strong. Seller recommend.
V***i –
78 days delivery to Borisov, Belarus. This is a record!!! Umbrella is not automatic. You need to open and close manually. But made qualitatively. The fabric when opening is stretched well, the material is, like, quality. And the umbrella itself is just huge! For two-just right! And the umbrella cover pumped. Stitched badly and when delivering an umbrella, the inner gate broke immediately. We’ll have to repair. But these are trifles. But how big it is. I recommend
G***v –
Russian Post gave my parcel to another person, promised to find and return. The store quickly sent and delivery to Krasnoyarsk fast, but my umbrella from another person. Hope they find and return☹️
S***n –
Love how big it is
W***i –
It’s excellent.
W***i –
It’s excellent
N***n –
Very strong. Very big. Satisfied!
Customer –
Very good umbrella, I love it! And very good store!
S***L –
A little strange umbrella material, thick.
E***a –
It is straight very very big!!!!!
Y***e –
looks very good. it is not easy to pack it back (close) after open.
M***o –
very good product
D***t –
Thank you very much
V***o –
The goods from the moment of order to receipt in Kaliningrad reached 30 days. Umbrella came well packed. I ask everyone to pay attention that you will have to open and close it manually, there are no buttons and bells in it. The only plus is that when you open it becomes big as a cane. How long it will last, will show time… In general, I liked the goods.
N***o –
Umbrella came. The delay was for some reason. Thank you. Umbrella is large, it seems reliable, time and weather will show. The photo shows how much it is more than an ordinary umbrella 105 cm wide. I hope there will be no disappointment. Burgundy just received, and red-my 105 cm.
V***r –
Umbrella was ordered at the end of January, got on the Chinese New Year, waited a long time to send, received March 10, but it was worth it, the umbrella is cool, just huge, fit three people boldly, the fabric is dense, opens and closes in manual, but this is not a problem, folded is not long, The metal itself and spokes for 4 points of 5, check in rainy weather, I recommend unequivocally
O***o –
Disappointment product came whole but not working
A***c –
Thank you, very good umbrella!
M***v –
Umbrella big! No automatism, it’s only manually.
B***c –
Great very pretty
R***r –
Guys!! It’s just huge! Very high quality. The smell is not as usual, bad plastic smells, but a long forgotten smell of a new thing!
M***o –
Huge umbrella… So a little complicated in HR close… But with patience will… RS
J***a –
I was impressed with the quality of material. Sensational.
K***r –
Umbrella is:. Cons are umbrella folding much power-four.
R***v –
Very large umbrella, fold twice for a long time. Strong material is good manual not automatic and not semiautomatic.
Customer –
It came very quickly, in Moscow somewhere a week. If you specify the correct address (that I understood only on this order), there will be no problems. The goods are good, the store quickly answered questions + bonus 2 medical masks, I almost did not let a tear, but how nice ….
O***k –
Has reached in 10 days, the packing is magnificent. The umbrella is very large, I expected it to be smaller. Of the minuses: you need dexterity and great practice to fold it.
S***v –
The umbrella is really huge. Near to compare the usual umbrella. I haven’t tried it in the wind yet.
A***a –
Top quality. Nice store. Thanks a lot.
Customer –
I am very pleased with both the goods and service. The product came quickly 22/day well tracked by the store sociable to everyone I recommend this store and unparalleled producer I from Vladivostok
G***o –
Thank you for the gift in the form of masks. The umbrella is really good.
J***O –
Excellent item. Recommended store.
E***s –
Very cool! Usual umbrella and umbrella giant))))))))
Customer –
The producer 5 + goods received quickly. The umbrella is large and strong. Thank you
G***K –
ok
R***a –
Received within 2 months. The product size is stated, but, the rods are fragile too!!
O***i –
Also two medical masks were attached. Thanks 🙂
C***r –
This is the second time I bought from this store. This time i received a mask as free gift. Thank you
Customer –
Convenient big
U***r –
Very big, thank you
O***o –
The umbrella is good. The store even put two masks.
Customer –
Excellent umbrella, it’s a pity that not auto. Thank you.
V***a –
Causes Doubt. flimkovat
N***a –
The umbrella is really large, but clearly not anti-storm. The spokes are thin enough. Weighs decently, for girls will be heavy. Let’s see how it will behave in bad weather.
A***v –
Very large umbrella
V***v –
Is fine
R***. –
The umbrella in the unfolded form is really large, in the folded form it is easy to fit in a bag or backpack. It folds very unusual, you need to get used to it. From the black fabric inside the heat gives in the strong sun, but the shadow gives a good. Handle a little luftitis. There was no rain yet, so that water resistance has not yet been tested. The only product that reached me on quarantine
Customer –
The umbrella is very large and we can enter three. But impossible to fold it and put in his pocket!!
U***k –
A little uncomfortable handle.
I***a –
The umbrella is huge, under it two people will fit freely, the quality is good. The purchase is very satisfied. Delivered on time. The only thing that is not tracked delivery… Only until customs. Seller recommend.
A***r –
haha very big but nice to use it
S***s –
great
S***e –
Pūkus didelis skėtis.
A***v –
Everything is very good, everything is in the best possible form. Seller respect.
K***o –
Very much! Very large umbrella! I am pleased.
A***o –
Delivered quickly, corresponds to the description.
W***s –
The ordered umbrella came a little later than promised, apparently due to new rules from customs. The umbrella turned out to be exactly like in the description, very (!) great and beautiful! The packing of the umbrella is beautiful, guarantees its integrity when sent. When shipping already apparently, to Russia-three orders from different stores packed in one parcel and sent to me. Received three orders simultaneously in one parcel-it turned out to be very convenient! I recommend this large umbrella to everyone! Thank you shopping!
Z***z –
Chic, huge umbrella. Delivery two weeks. Recommend. Super.
A***v –
The cover is really narrow, but if you straighten out the canvas when folded, it gets in normally. I read that the umbrella could break down if it came out on a strong wind, but, I’m sorry, do you buy an umbrella with a huge sailing capacity and a size for $15 and expect premium characteristics from it? .. Nice umbrella ..
M***t –
Waw! I wanted an umbrella like john wick’s but it’s even better we can shelter my whole city with so much it is big.
A***v –
Goods of excellent quality delivery fast large umbrella what you need to a man all advise this store
J***I –
OK
I***n –
There is no information about the storage of the umbrella is very not convenient for me personally.
O***r –
The wind just blows out, and in the description it was written that the resistance to the wind. We have no rain without wind, so I can hardly use this umbrella.
L***O –
Because of COVID-19 and logistics, I never arrived, the store returned the money
K***v –
Umbrella fire, large and with a dense fabric. There was a little smell, but almost immediately gone. An uncomfortable handle, small for such an umbrella, quickly the hand gets tired to hold
V***v –
good
Customer –
Good quality goods. I recommend to buy.
M***a –
The umbrella is very huge, reached quickly
N***h –
The umbrella is good. Big. But there’s an unpleasant smell. Generally pleased.
S***e –
Many thanks
A***y –
Нормальный зонт. Только сложновато собирать в футляр. И является полностью механическим.