Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***a –
The machine is excellent, removes clean, the knife is detached close and the quality of the metal is good, you can recommend, the machine itself in real life is even better stylish and the hand lies well, the nozzles 4 PCs minimum 1,5mm, 3,6, 9 ideal for beard and mustache due to configuration, delivery is fast, I will take another store recommend
D***v –
Very cool trimmer. Shave almost to zero and it is possible to expose the cut. Also conveniently lies in the hand. According to the time of work it was not possible to check, but I think about 60 minutes of work will stretch. The blade was lubricated. I advise the store, I think I’ll buy it as a gift.
J***e –
Order the 28/03/2020 received on 16/04/2020, arrived quickly works very well received with a glove, a comb and 2 pliers, cut very very well perfect
U***r –
looks good. smaller than I expected. haven’t used yet had to charge the battery, will leave additional feedback after use.
Customer –
Top
J***z –
It works very well, 2 levels of intensity, quite apura and is very light weight and volume, the package arrived perfectly packed and the store added a glove a comb and gift clips. 100% recommended
E***m –
Very satisfied, the truth that I loved manageable and of quality, more than a month and a half to arrive can be understood by the virus issue. It’s not exactly like the one in the ad that has the most brightness and it’s smooth but that’s the least for my quality 10.
M*** –
Very good! Very original short moment I recommend
J***n –
I’m fast for what’s taking everything. It weighs a little more than I thought. I’ll leave comment once I try it.
W***a –
That wonderful product I recommend yes
L***Z –
Great product! Very good quality and best price. It cuts perfectly and its size is perfect. Very quiet. I recommend it.
S***h –
they cut good frfr… took forever tho but I actually like them
R*** –
Very good hair clipper
M***s –
Fast delivery but blocked long in France, it’s worth waiting and the store has a good communication .. Thank you.
L***o –
Good product!!! Average!!!
F***r –
Just missing the little liquid someone opened the feed package. Otherwise it’s very good
K***o –
Arrived in perfect condition.
L***o –
Excellent
M***v –
To Lipetsk in 38 days, the track number was tracked, the quality of the goods is davolen, armor and stryzhet well, one nozzle in the kit was not and Dick with it. Who uses them pay attention when unraveling. The store is good.
Customer –
good
R***r –
r
V***y –
Professional store I recommend all your shopping none quality problem. You can bought all its products quality no problem with this professional seller.
M***n –
Received in good time. Blades seem sharp. Nice little buzzer, very compact and light.
Customer –
Delivered quickly it works fine but it manquait socket in order.
Q***r –
The order is complete and it is very good
Customer –
Good trimmer, the knives did not change, as some do here. Works with buttons like flashlight
A***n –
Good
L***o –
Very good
V***K –
Not liked, the nozzles 1.5 and 3 nifide do not match the length. He got annoyed.
F***e –
Excellent equipment, great workmanship, efficient
A***v –
Brought the courier home a week after the order, no nozzles, but there is a glove)) two speeds of work, small knives should be shaved in zero but can and pull the hair, shorter quickly and in sight qualitatively, add the review after use
U***r –
Pretty good, would have been better with built in USB charger.
D***z –
It’s very good. I used it and it goes well,. Perhaps the lack of a little more strength
N***z –
малышка не плохая, но наматывает волосы. только очень короткие можно стричь .