Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Good quality, but slow delivery, probably because of pandemics.
A***k –
I order not for the first time, very satisfied with the goods)
O***a –
Very good cord. Satisfied
P***r –
Goods shipped Thank You very much.
V***n –
Good wire and magnetic connectors
V***s –
Everything has come! Everything is OK, but the store even extended the protection once 🙂 the goods are working, but… 1-it charges normally, which in itself is not bad :))) (this is to the fact, that if someone hopes for an accelerated charge;) 2-when fully charged TLF, the diode on the cable will not fade;) 3-if the TLF in the case, then the adapter will take out will be a little problematic (wife, friend-you to help) :)))))))
G***r –
60 days before the Eagle very long before that was faster
E***r –
All right. Good quality at 7 euros
I***o –
Perfect
E***r –
The goods are super. I take it for the second time. Ordered on May 27 came on June 20 in Omsk. it’s pretty fast in my experience. Everything works, supports fast charging. The magnet holds the cable well. I’m happy with the goods, I took myself now and my husband, I ordered a cable for 2 m and at once three adapters. The goods were tracked only to the border of China.
A***a –
The parcel went about a month in Kharkov. The product corresponds to the description. The quality is excellent. Seller recommend!
M***n –
The goods arrived to me in Yaroslavl 40 days after the order! The quality of the package and the goods are norms, but I noticed that I have a bad (weak) nozzle, and The Wire has such a strong magnet that it does not attract to the nozzle, but on the contrary, it pulls the nozzle from the socket of the phone and thus the charging stops. I do not think that everyone will have such a problem, but it is worth warning! Quickly this cable has not yet measured, I will write later.
E***a –
All as in the description, I’m happy!
O***n –
The cable is excellent in quality, but rn8pro does not see a fast charge only as a standard
A***v –
Came without defects, ordered two cords. The cord holds on the weight of the phone, as well as any magnets is easily magnetized sideways
N***v –
All is well, only the goods went more than 40 days. Apparently because of the pandemic
L***n –
Perfect
G***p –
Did not receive
A***v –
I buy here the second time, I took meters, eventually I realized that I need 2 meters
V***u –
The goods are not received. Money returned
A***v –
Is working
A***X –
Thank you. Everything is fine!!!
A***n –
I do not take the goods for the first time.
T***z –
Cables work well, they come in an empty packaging type package that looks like it is resistant to daily use. They have great versatility when they can connect different phones. The cargo is not too fast There was only one problem with one of the connectors that didn’t work and the vendor committed to forwarding that connector
R***c –
Yak zavji all чудовo Visoka yakishti zamovi at the same time not one dozen cables for knowledge. All pratsiuale true the adapter itself for the iPhone often ceases to happen.
D***a –
The magnet is weak, I do not know why they write that strong. I ordered 2 charges, one of them after 2 days of use stopped working, but the store returned the money, thank you.
E***i –
Super!
I***v –
Gorgeous!!! Works fine!!! Data transmission has not yet checked, then I will add a review
E***v –
Cords work both as a charge and as a date cable. The magnet holds the weight of the phone (lg x power) ordered 18,05 received 19,06 track tracked.
O***v –
All is well. I recommend
B***u –
The store long sent out, then the order disappeared at the post office of Russia. But during the dispute…
A***a –
Excellent thing, I order not the first time, everything works, I recommend. I came to Mo for two weeks.
S***E –
Shipping fast and non-terrific