Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Everything is fine
A***v –
Ordered for the length of the foot 295 size 48, are great. Quality norms, the smell is present.
Customer –
All OK
R***g –
larger than described
M***e –
Very trouble shoe class
V***k –
Description 100% size is perfect, very light, and comfortable. Sneakers quality.
M***m –
Liked, took on the size more, did not lose, just right
V***s –
Good value. Good quality.
S***s –
More than a month delivery, I have 45, ordered 46, turned out to be small large, so order the size on your foot, the quality of the norms, as in the picture.
G***a –
Corresponds to the description. I liked the quality.
O***a –
Sneakers got. The parcel was a month. I liked the quality. I will not say anything about the size. I ordered my son, he did not measure them yet. So I’ll write a review later)
R***r –
Insole 30 cm size 48
A***v –
Ordered for the size of the foot 29 cm, came on the insole 31 cm. Believe it after that, people…
A***O –
Parfait
V***v –
Asked for 29 cm, sent 31
K***j –
Shvidka delivery!
A***n –
The goods went to Moscow just over two weeks, the order was tracked. Packed OK. Sneakers are good. I order the second time. Product and store recommend.
S***v –
Seller excellent order came very fast
Customer –
Order satisfied! Fast delivery, good quality goods, the size is perfect. Seller recommend!
T***s –
One size too big. But still fit.
Customer –
Delivered quickly, size fits, sneakers comfortable, matches the photo
I***V –
Delivery is fast, at 43 size came up perfectly, the table matches, thanks to the store for speed, quality is also excellent recommend
M***m –
Good quality for such money!!!
S***n –
Size 47 is bigger than 43
Y***o –
Excellent sneakers on material and appearance! Came within 2 weeks. Recommend store
A***h –
Дешевая тряпка, ожидания не оправданы
G***v –
отличные кроссы, на 41 размер брал 8,5 отлично подошли
Customer –
хорошие кроссовки. мягкие, удобные. доставили быстро.
O***K –
Всё просто отлично! Доставка менее двух недель. Кроссы сели на ногу как влитые, ( заказал на размер больше) легкие, удобные, стильные! Продавца рекомендую
A***v –
Быстро. Размер совпадает.
M***u –
нуууу, сойдёт
R***r –
все норм, взял 44 ,но оказались на пол размера больше, носить можно. лёгкие тонкие на лето пойдет, сколько проносятся время покажет
R***Y –
обувь хорошая, брал на 2 размера больше, на 45 р. заказывал 47, единственный минус не для широкой ноги, одевать плоховасто, а так удобные
Customer –
Ok
A***a –
Все по размеру
M***e –
Die Schuhe riechen etwas. Sie passen gut. Waren sehr schnell bei mir nicht mal 14 Tage.
E***a –
Классные. Лёгкие. Удобные. Продавец умничка отправил моментально. Буду заказывать ещё.
L***e –
Dommage quelle taille petite !
A***a –
muy buena calidad y super rápido el envio aiomaaa
U***u –
кроссовки соответствуют описанию ,единственный минус ,это подошва ,на мой взгляд она слишком мягкая. А так все соответствует ,ношу 44 ,взял 45 ,подошли только только ( думал не подойдут) оплатил 15.05 ,получил с доставкой на дом (за 100р.) 08.06,давольно быстро до Питера.
A***o –
Прикольні кросівки, доставка місяць, розмір згідно таблиці, продавцеві дякую
N***n –
все пришло, кросовки норм, но шнурки так себе.
U***r –
Брала сыну, на широкую ногу не идут, оставила себе
3***3 –
Быстрая доставка! Очень качественные!
M***r –
المنتج رائع ولكن المقاس كبير الذي وصلني
A***r –
Thank you
F***a –
Хорошие кроссовки, как на фото, немного запах есть, но думаю со временем выветрится. Идут в размер. Пришли меньше чем за 2 недели. С продавцом общения не было.
C***o –
muy buena calidad
R***r –
Размер соответствует размерной таблицы. качество хорошие.
S***v –
ещё закажу,отлично.шнурки для красоты,одеваются как сапоги
S***r –
Размер соответствует, посадка идеальна. Быстрая доставка, 17 дней до Геленджика. Качество подошвы оставляет желать лучше, за это минус 1 звезду.
B***b –
стопа 28 заказала 48 но окозались большия.надо было брать 46
Customer –
пришла посылка быстро, 2 недели до переферии волгоградской области. размер заказывал в соответствии с таблицей: длина стопы 260, заказал 42. вроде не болтаются, но спереди сантиметр почти запаса. однозначно надо было 41 и не более.
A***a –
Fast delivery!
R***r –
вполне хорошие кроссовки, удобные,легкие и мягкие, пахнет китайским
A***a –
На 42 размер продавец посоветовал +44,подошёл идеальное, спасибо за совет, а то я запуталась с этими размерами. Кросовки понравились. Рекомендую. Хотя доставка совсем не “плюс” – долго.
V***v –
Хорошее качество берите прадовец хороший
K***h –
отлично сидят. ноги не потеют. очень лёгкие. качество супер
J***o –
pour le prix, elles sont superbes, taille identique 43 FR commandé en 43 parfait. je recommande
G***a –
Very light, excellent sneakers. I wear 45, crosses came up well 46.
G***i –
Recommend. Light, comfortable.
M***i –
Everting perfekt !
A***v –
It came quickly, took a week in them. Everything is fine, do not stink with chemistry, slightly larger than the custom size, the leg in them breathes and does not sweat. In general, I advise.