Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***z –
Good day. I am very glad thank you.
N***a –
Thank you for the goods, ordered 20.02.20, arrived at the office 20.03.31
V***v –
The goods are delivered, alas, you need to take a larger size.
V***a –
Liked the pitch in size
L***l –
Thank you to the store, the goods are satisfied
L***o –
That’s what I expected.
M***e –
Very beautiful
Z***z –
It’s gorgeous.
A***a –
The ring is very cute I liked it Partially tracked. Delivery somewhere just over a month
V***r –
Very nice beautiful ring in size came thanks to pradavtsu I’m very happy))
R***r –
Thank you
R***r –
Ring is cool, came in 2 months called asked to take from the Mail ordered size 6 on the ring finger well village
G***g –
The ring is very beautiful, not like in the photo. color for gold. looks stylish.
Z***z –
Rings class
G***v –
The ring is super. Thank you
S***a –
I ordered it for the second time, because for the first time I did not guess with the size. The ring is very cute and cute.
D***n –
Beautiful
D***x –
Looks great. Girl is happy. Thanks!
A***a –
Gorgeous. Ordered already 3 pieces
Customer –
The goods after a month began to wash
R***r –
Very long
M***a –
This ring surpassed all my expectations! I was waiting for Chinese nonsense, and a pretty ring came. Stones sparkle in the sun and in artificial lighting. The ring is light, it does not feel on the hand. Done very carefully. The only nuance is the color of metal. Too pink, how much copper gold. But still insanely beautiful ring, the workmanship is excellent. Will wear 100%. I recommend very, very much!!
L***a –
Very beautiful and gentle ring. Fast shipping.
N***a –
The ring is super. It’s been two months. On the finger looks beautiful. Very beautiful. Thank you!
D***n –
Delivery is very fast
R***v –
Cool
J***k –
Labai gražus žiedas, ačiū. Dydis Tiko.
Customer –
Perfecta.
M***a –
The goods did not come, but the store honestly returned the money. I hate our mail.
S***o –
Fit in size, beautiful.
R***g –
cool
L***a –
The ring did not come, it was lost on the road, but it’s not the fault of the store, the money was returned!
L***z –
Hermosoooooooo
E***a –
OK!!!
Customer –
I liked the ring. Thank you.
S***a –
The ring is beautiful, without scratches, but did not guess with the size.
D***s –
Thank you for your refund.
E***v –
A beautiful ring, in size a little did not guess, but still satisfied.
N***o –
Everything came on time. Good quality for such a price. Very beautiful
F***r –
Have returned money
V***v –
The ring is just super!
R***r –
Rings are wonderful. As настоящ Her gold. Beautifully look at the hand
A***. –
Good ring I wear with pleasure.
Customer –
–
U***l –
I took on my size! Everything is fine!
R***r –
I did not communicate with the store. Ring good
Customer –
Everything is clear
S***v –
Nice looking
N***a –
It’s super. The ring is great. Thank you very much.
Customer –
The ring really liked it, the Stones shine like natural. It came quickly! I recommend the store!!!
A***v –
Wife is happy!!!
R***r –
Thank you very much.
A***v –
The order to perm reached in 3 months, received by mail, packed well, curly unharmed, the store sent immediately, curly has a good shine and looks amazing, corresponds to the description on the site-Under Gold, comfortable to wear, since not large, the order is very satisfied, the goods and seller recommend!
V***a –
Decorations look great quality, look gorgeous!
E***a –
The ring is chic, do not distinguish from the gold. delicate, the quality is excellent. Seller recommend!
E***a –
Доставка в Минск больше месяца