Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***s –
From the pack initial thought the content were damaged. And instead arrived all intact. The device is perfect. It has so many modes of use, all fully functional. It is small and elegant. Vibrate to avvisarti and you counts steps, the beats and much more. The App works fine. Snaps on and you also displays the whatsapp messages over that calls. A product which is worth several. Highly Recommended!!!
E***r –
The product arrived solidly. Very stylish and lightweight. all functions active. I’m thinking of getting another one. The store is very concerned and reliable. Thank you very much for everything.
V***s –
Got it! Delivery 2 weeks! The watch pleases with its functionality and appearance, the store is communicative and operative. Purchase is satisfied! Thank you seller!!
A***n –
Same as in description. Very comfortable and nice. Notify you of all notifications called, clue, dordatos, etc. And whatsapp notifications you can see the name and a little bit of text. It’s going very well.
E***n –
Impressive watch. It has all the features you needed from a smart watch. Shipping very fast. Recommended. Thanks for the free gift.
A***g –
Very good product, works great, I like micho. thank you salesman. I picked it up for a week and it wasn’t necessary so far to recharge.
L***a –
He liked it. It came fast seems to be of good material. The battery initially lasted 4 days. It was a good buy.
N***v –
Thank you for the fast delivery of 20 days to Moscow, checked for an ambulance pressure and pulse shows with not a big difference I already have such work normally these think will also work.
D***n –
Very worthy. Arrived too quickly. Product was as described. Box was really good and the watch.
E***c –
watch is great at a great price does alot really happy with it my whole family wants one and it came to the us in 20 days will be purchasing more
P***z –
love it, works great, great battery life going on day 3 without charger so far.
G***v –
The watches are even more beautiful than in the photos. Connect with the application seamlessly. Perfectly packed, there was no problem. Fast delivery, great satisfaction! I recommend.
M***a –
Wow I am so surprised by how quick the delivery to America, the watch has gone through ten days, thanks everything works, it looks great. Once again, thank you.
M***y –
I want to say many thanks for the fast delivery. Well packed. Comes with instructions, but it is only in Chinese and English. Came with a half charge. For use it is necessary to download the application to the phone. Scan QR code and download. Synchronization went quickly, everything works. Thank you!!!
D***r –
Duge class godinki! All right! Super! Come in for 3 types. In the complex 2 reminci!
L***a –
All is well, I just received the goods, the store sent quickly, arrived just as quickly, i’m really happy it all works out, the box is not dented, everything is fine
P***m –
Super light comfortable small watch. Great store good luck to him!! He came quickly to St. Petersburg. Do not regret
S***v –
Watch Super! Stylish, the straps are soft. The app downloaded from the play market, everything works! Watch for this price is excellent!
S***a –
All the Best Yak charm, the same, but in the inventory. You need a good dodatok, you want a vicaristovati all the functions, and it’s simple. My friend Duge is prematurely
A***n –
Super!
E***H –
Unfortunately not all notifications reproduce .. There was another bracelet .. VC notify .. This one does not notify .. The rest of the same once
V***v –
Come not with a bracelet.
R***v –
The goods were shipped quickly and delivered within the prescribed time. Fully corresponds to the description. Connected to the smartphone without problems using the recommended application. The strap of the watch is beautiful and comfortable. Special thanks to the store for the gift. Recommend shop⭐⭐⭐⭐⭐
V***s –
Puikus laikrodukas, typewriter greitai išsikrauna.
L***A –
While the goods are satisfied. She took her daughter for a gift. Later I will add a review.
Customer –
bien
A***s –
The box wine chafada and very badly presented
R***r –
Great watch!!!
L***a –
Fast shipping. Saathank you
U***r –
Works fine, happy with item.
A***v –
Ordered 20.06, arrived 6.07 in Novosibirsk by courier in hand. Came completely discharged, now charging. Later I will supplement