Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Thank you very much.
4***4 –
Purse is good, smells like skin
I***a –
The goods came very quickly. Quality at the level. There is a smell of skin. Commodity packaging deserves separate attention, the wallet is very well packed. I’ll get back to you for new purchases! Thank you!
I***a –
Quality goods, fast delivery.
L***a –
Chic. Small, roomy, functional. Just delight. Leather.
A***a –
Thank you, wonderful wallets, I order a second time for a gift. I have been using my wallet for a year, I did not wipe it, I did not break.
L***a –
Wallet really liked
O***n –
Super, thank you.
T***r –
Many thanks for the quality goods, I liked the purse very much. soft, comfortable, multifunctional. Prosperity to your business. Thank you. I recommend to everyone, you will be satisfied.
R***m –
The purse is cool, roomy. My wife is happy. 12 days to Vladimir. Packed well.
J***a –
The goods arrived in 25 days
Customer –
The purse is good. it’s convenient to use. No foreign smells. Recommend buying. For such a price it is very nice to get a good, quality goods.
G***g –
The wallet is leather, the quality is 4. when the purse is open on the bend behind there are ugly wrinkles. And another lining with a mortgage and this is all displayed on the outside of the purse. Please to the store to make your goods more accurate
E***a –
Excellent. fast reach. Thanks store
N*** –
In Moscow it came for a month, very satisfied with the purchase, the store sent a gift. Many thanks to the seller!
A***a –
A chic purse, only in the inner pockets, cards come in with difficulty. Has a smell of skin. Soft.
N***a –
My purse came in. Thank you very much to the store. Very soft skin, everything matches. Just super for this money.
R***r –
I don’t think it’s skin. And otherwise like norms.
F***f –
The purse is good, corresponds to the description and photo. Can order
E***a –
Nice purse. Small, but roomy. From the moment of order to receipt passed 21 days (in Volgograd) To the touch is pleasant, the thread does not stick out anywhere, the locks work well, even stuffed with all sorts of cards and business cards is fastened well, it does not open. The thing is quality. Advise.
A***a –
Order in the RB went a month. The color and description fully correspond. Looks like skin, quality is satisfied.
T***a –
Nice wallet
T***i –
Fast shipping, first class goods.
K***v –
The quality of the purse is good, the wife is satisfied. Fast shipment.
Customer –
The wallet is very good, comfortable, small size, all as I wanted
K***r –
nice!
F***a –
On the goods received quality very good goods
T***a –
Nice purse. Roomy, many pockets, very comfortable. The color is saturated, the skin is soft. Purchase is happy)))
O***o –
Purse cool! Very high quality everything is done. The only thing that cards do not stick a lot, very tight are inserted
E***r –
Satisfied with the order and fast delivery
Customer –
Excellent quality purse, I recommend .