Earlier than ordering, please learn:
1, You could full the primary and final title of at the very least two phrases. A full first and final title is required.
For patrons in Saudi Arabia, it’s best to present handle in English when putting an order.
2, You could full the suitable zip code and metropolis names earlier than putting the order. The zip code ought to match the title of the town.
3, For some international locations who want UK and AU plug, please depart a message so as, so we are going to ship the plug you want for you
4, Like all different related robots, the robotic vacuum cleaner doesn’t work on the darkish flooring, In case your carpet has massive areas of darkish shade, will probably be tactfully permitted to be an impediment and keep away from this space as a result of it believes it’s a precipice.
Don’t add liquids apart from clear water to the tank.
5, For EU nation, we are able to ship you from ES or PL. There isn’t a must pay tax.
6, Israel’s abroad warehouse is positioned in Cyprus, and Israeli consumers may have tariffs.
7, The robotic is designed with double anti-collision, infrared detection and entrance bumper. The partitions and furnishings are darkish, the darkish shade absorbs the infrared, the infrared will not be acknowledged and can depend upon the frontal influence sensor.
8, As a result of customs clearance points, we at present couldn’t ship to Canary Islands and different island, the island with a zipper code of 35, 38, 52, 52, don’t do the order. However when you have associates in different cities out there, you Can ask them to purchase it for you.
9, For any points, please be happy to come back to us, we’re all the time right here.
|Dust Box Capacity (L)||
|Dust Storage Type||
1 hour and 20 minutes
|Bag Or Bagless||
|Special Suction Nozzle||
Multifunctional Combined Brush
|Cord Length (m)||
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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