Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M*** –
!! Prix “Laboratory” power!! Product quality is very professional to the touch with a fairly manageable design comes with 4 interchangeable heads with your charging cable in perfect condition replacement corks and a base to support you and q does not fall comes with 3 speeds and two functions. The controls are tactile on the power button or on. The delivery time was by “Aliexpress Plaza” and it was extremely fast thank you very much for the award
M***k –
PERFECT!!! I LOVE IT SO MUCH
P***r –
ok
C***a –
Arrived in 5 days in good condition.
M***a –
Very fast shipping from UK, on the second day of order and shipping immediately, super. Equipment consistent with the description, works, super draws the 🙂 bought for coupon Game Lab per $0,49. Thank you very much and recommend product and restore!!!!
M***k –
Very fast happened, in three days!
P***p –
Consistent with the description. Ordered with Polish delivery time two days. Recommend.
S***s –
Urzadzenie works, not yet próbowałam use. Doszlo to me from day to day, recommended!
C***S –
Perfecto
A***k –
Very good workmanship. Powerful.
Y***r –
I love the blackhead remover, for skin care. It is wonderful, very good quality and very well packed. It’s very nice, with 4 nozzles for different utilities. And different speeds. Very happy with the product, it has reached me in less than a week. Seller fully recommended. Thank you very much!
Y***r –
Good thanks
R***a –
Fast delivery, product consistent with the description. Recommend salesman.
T***k –
Shipping super fast two days
A***o –
Amazing!!
S***S –
Won the goods in “power generator” on sale 618. For the time being, I have not used it, but I will soon test and add feedback. Looks the goods very presentable! Straight is not ashamed of this and give to someone. Overall satisfied. To Warsaw with delivery from Poland sent by DHL so that the delivery was 2 days. Thank you to the store for speed and quality service!
P***a –
Is super, collects syfki 🙂 for now tested 1 once, but I am glad, thank you and no and mega fast shipping
A***a –
I’m more than 100% satisfied with this purchase!! Tell me why: <3 pleased with very fast delivery! From Poland to Austria, the parcel was sent with premium marking. The delivery process took 2 days, not counting the day of purchase!! This is unbelievable! Of course, the contents of the parcel were not damaged and crumpled .. <3 the device itself is packed in a box, and in turn it was sealed with a film. The box looks like a box from under the phone. Inside Everything is beautifully laid. <3 complete set of cleaner: the kit includes 4 nozzles-3 PCs for different intensity of facial cleansing and one designed for pulling inflamed pimples. Cable with a round plug, especially for this device. The plug is not included. Also in the box you will find a silicone stand and paralon, which is already cut with mugs-consumables, which needs to be changed periodically. Design is very high!!!! Weight 200-300 grams. Touch button, there are 2 suction modes, 3 levels of intensity...
E***k –
All comply with the description. Well packed. Shipping to Germany in 3 days.
C***o –
Perfect article, as described. Modern and innovative design that makes it look like the product costs more. It sucks perfectly by eliminating all black spots. Makes the nose or face softer. Charming, kind and always willing to help as much as possible. Fast shipping and well protected. 5 stars are few for this great store and item. Recommend, product of 10!
R***r –
It came, while it works very well, everything was sealed)
A***k –
We sincerely thank you and recommend
T***o –
It’s perfect. Sucks and cleans pores without leaving the skin red. It has different nozzles and different suction powers. Better use it after the shower to have the pores open and favor your cleaning.
P***P –
Good personal hygiene product. Packaging is carefully and well presented. The product works properly. Great and recommended.
M***a –
Pack to Germany dotarła very quickly with location warehouse in Poland. Item kupiona for wygrany coupon in the game “summer” promotion. Yet carefully not wypróbowałam, but definitely zrecenzuje effects, because I am very interesting. Looks neatly made, partly with plastic and partly with metal parts. Not very loud. Beautifully packaged, all safe in transportation. Announces the super.
V***o –
Excellent vacuum cleaner for the nose! My wife liked it. It is necessary to give mom, too.
B***t –
very good!!!
L***z –
Perfecto
M***a –
Delivery within 1 day. Shipping from Poland Recommend salesman and product
Y***v –
Even at maximum power, deep black dots do not suck.
A***a –
Very long delivery due to the virus. The package went for two months. I ‘ve been waiting for her. Good facial cleansing, but leaves bruises. You need to press hard, but at the same time quickly clean without staying long in one place. If so clean once every three days, the skin will become cleaner
M***m –
Packed perfectly, came in just 2 weeks
I***n –
The machine is very effective, with its task copes on perfectly. I already order a second for a gift. Previous used with his daughter-very happy. Recommend
Customer –
Seventh store
T***o –
Very good.
P***n –
Touch is fast, tracked. Everything works, sucks well, even before sucks, you have to be careful. Coarse skin does not pull, on the back, for example, useless. The button has too good sensitivity, during work often accidentally press it. I ‘d better have a normal button, not a sensor.
Customer –
Очень крутая вещь. Выглядит достойно! И правда как телефон. Работает, попробовали, чистит хорошо, но нужно аккуратно на тонкой коже.
S***a –
Прекрасный продавец, ещё один заказ и снова отличный результат! Стильная упаковка, удобный дизайн, все работает и супер быстрая доставка. Прибор уже опробовала на муже, на себе и подруге. По результатам: если поры широкие, то вычищает отлично, на узких порах срабатывает через раз. Из плюсов есть насадка для вакуумного массажа, так что если с чисткой будет не эффективен им можно убирать мелкие морщинки и тонизировать кожу.
Customer –
The device works well, for me even at the highest power it is not particularly painful. Two options: continuous suction and intermittent. Set of tips and charging cable included. The battery lasts a long time. I recommend!
D***i –
Suction could be set up from low to really high, product is great.
I***v –
Выиграла купон в Energy lab. Подойдёт для поверхностного очищения кожи. Довольно мощный, может оставлять синяки. Больше подойдёт для комбинированной и жирной кожи. Перед очисткой этим девайсом необходимо распарить лицо ( мы делали несколько раз). Чистит нормально, но не глубоко. У нас не было синяков и травм, процесс очистки прошёл удачно. Упаковка очень красивая, стильный дизайн. В комплекте: провод для зарядки, аннотация, 4 разных насадки, силиконовая подложка, набор сменных фильтров и сам очиститель пор. Отправили быстро.
Customer –
Funktioniert 1A!! Bin sehr zufrieden
N***o –
до Томска посылка дошла недели за две. Упаковка немного по мята, но на целостность прибора не повлияло. Ожидали что он будет по меньше, кнопка сенсор реагирует легко. сразу разобрались, и опробывали, с большими порами хорошо работает. пробывали все мощности синяков не оставил (тестировали на носу). товар и продавца рекомендую.
O***o –
Прекрасно упакован и отличный товар
M***m –
Отличное качество!