Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***v –
Cool thing! Quite accurately measures the force of compression, I recommend to everyone!
R***v –
Dream idiot)) and if seriously, then a very good dynamometer. Convenient to use. Quickly delivered.
O***a –
Very satisfactorily serves the purpose. Not Jamar accurate for research purposes but excellent for day-to-day use in clinic.
K***w –
Tourn
P***o –
Came in the package, weight about 400 grams. No batteries included, you will need to buy yourself-small, not finger. In general, a convenient dynamometer, there is a possibility to select profiles (gender, age) to determine the level of strength relative to the age norms (the sheet is included) At the first start, I showed large numbers than at the following, I do not know what it is connected with. Took, because. I got carried away by kastev expanders and wanted to see the result of training. In general, an excellent dynamometer for your money. Strange.
S***o –
Cool brush dynamometer, for those who follow their health. Strong plastic, pleasantly lies in the hand. Good motive, for classes, especially when you see progress. In short I recommend.
A***o –
It works really well and it costs half as much as on amazon!
Customer –
As described in the product. It works perfectly and seems to be quite reliable in your measurements. Arrived within estimated time (considering covid 19 contingency) and very well wrapped
Customer –
Ordered 13.04-took from the post office of New Mail 5.05 Packed perfectly, but despite this box is crumpled. Dynamometer whole and working. Seller and recommend! Unexpectedly for himself he squeezed 50 +. Now training on the strength of the grip will become much more interesting… because you can observe progress✊
Customer –
very nice, has a manual
M***m –
Very good! I arrive earlier, shipping very fast and well packed.
Customer –
Thank you, quality at altitude, delivery fast
Customer –
Good quality. Thx
Y***B –
Complies with the description
A***v –
Like norms measure
Customer –
Good is stronger than it looks in the photo.
Customer –
This device is really robust and easy to use. As I checked the measurements with a professional much more expensive device, I trust it is accurate enough for my purposes.
Customer –
Corresponds to the description. The quality is excellent. You’ll know how cheap spring dynamometers cheat. Buy only such, the Russian analog is more expensive for 2 thousand rubles.