Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***r –
Very well packed. EU plug and English manual. Not yet used.
F***r –
Perfect device works nice, very well packed and on 2 weeks delivered to Belgie, thank you
M***z –
I love it even though it doesn’t use it very well I know it works well. There was no need for communication with the store.
O***a –
Delivery month. Quality is good. The cord is thick, the curling iron is not as heavy as I thought. Heats up very quickly. I have enough 300-350 °f. the first time I turned on tried and it seemed terribly uncomfortable. The second time it was stitched and everything is easy, fast and convenient. Holds and forms the curl for 10 seconds. Curls turned out to be good. The store sent the goods on the same day, promptly. 1 Photo of hair it immediately after wrapping, 2 photos held with fingers, 3 photos combed comb
A***i –
I love it chic, packed well, delivery to Poland 2 weeks
E***a –
I really liked ployka. not very convenient behind myself to twist, but just need to fill my hand. the store is well done. quality goods. In the photo curls, which made using the device for the first time.
E***a –
I did not communicate with the store. The goods came quickly. Everything works. Inside the aluminum plate hair wakes to break if twisted often. Everything works. On short hair is not very well screwed, but on long everything is OK.
S***d –
Very good automatic curling iron! Seriously I did not expect that! The result is incredible! Very good product of good quality, exactly as described and the color is very pretty. The temperature and the waiting time are adjustable. Personally, I took 10 seconds to curl my hair and it’s perfect. The hair is not pulled and the iron is easily removed when the waiting time is over. It is also possible to choose the curl direction (left or right). There is an instruction booklet available in several languages (including French). Two hair clips and a cleaning brush are also included. I am very happy with my purchase! The package arrived well protected in a large inflatable bag and in perfect condition. Delivery took exactly 2 months and 11 days for Canada. I highly recommend. Thanks to store!
N***n –
Super recommended. Works great!
Y***i –
Excellent product corresponds to the description, thanks to the store
S***k –
Looks decent, not yet tested. I’ll write it down later.
N***a –
They didn’t try it. I came in less than a month. But! In the scratches I will require a refund of part of the money… Bought as a gift
B***. –
Curling iron automatic packaged in bubble wrap, without box, perfect condition, works great, I am very glad, easily sets up temperature, which affects the force twist, intuitive operation.
A*** –
I can’t stand it yet, perhaps because my hair is long-it constantly burns them ((made as from the middle of the length, but on my hair the effect does not hold, next time I will try with foam. Inside, the curling iron does not have a protective coating, so it is mandatory to heat-protect the spray before the curling.
M*** –
Great product. Is fast hot. Can the seconds setting and when you a strand hair not have thoroughly sitting, he goes off automatically. So your hair will not burned. Rolls a curl yourself on. Definitely recommended. Delivery time was about 3 weeks to UK. (Corona) normally it would go faster. Picture is of a curl a day old, after night sleeping.
A***a –
It’s been a long time. For the first time in 24 years I made my own curls, I’m very happy. The plait took a month. In the package is inflated. There are small defects, they do not interfere with work. I liked it.
N***a –
Excellent curls are obtained, even on long and thick hair. For a long time I could not understand how to use it, but when I figured it out, I liked the process and the result. And most importantly, curls are made much faster and it is not possible to get burned like a regular flat. In order to quickly twist for shooting video in tick current is perfect! Recommend!
E***a –
In connection with the quarantine for a very long time there was a parcel. I like everything for now. I tried it, it turns well. In general, the purchase is happy. I recommend to everyone
L***a –
Thank you very much for the bad news. A grade
L***a –
Product arrived in fast lead time and makes very well its duty
A***h –
Super 5+++++
F***r –
Goods priishov for the south of city. Packing good, ale on the goods is not stated nazva firmi. Jaquice відповідає ці.
M***m –
I was very waiting for this device but I was not lucky received a message and the device was defective. I didn’t. Upset terribly all 2000 rubles. But thank God the money was returned completely. Thank you.
U***r –
It came in 25 days. Through mist Express. The working condition glows on the hair has not yet been checked. Seller recommend
A***h –
I don’t know why, but this is the second curling iron I couldn’t get. The store assures that he sent the goods. But it’s been two months. With the first parcel was the same.
T***a –
Smell. Shutting inside
D***z –
He arrived in 15 days, thank you. Works well
Customer –
Works well
V***v –
The goods are working
R***n –
Super curling!
I***a –
Item not received. High ratings put for quick shipment of the order, prompt information about the problem with delivery and instant refund.
S***f –
finally i recieved it .It is so amazing machine but it is take more than 2 months to arrive any way thank you