1.pricey purchaser,we up to date package deal now,water tank is included,will ship with robotic,but when robotic ship from China,water tank is shipped individually
2.my robotic can concect with Alexa and Google House,hope u will prefer it
3.Brazil is not any inventory now ,however as a result of it’s promotion now ,so can’t delete inventory,should you can wait 2 months,when order it ,pls assist lengthen delivery days for two months,if can’t wait ,pls donnot place an order
Presents for suggest the hyperlink of robotic to pals
Seek the advice of vendor with image will ship reward of unique equipment
7.5cm thinner design,can clear exhausting to achieve areas
Telescopic tires improve climbing capability
30mm below 25 diploma slope
55DB quiet desigh
offering a snug and eased environment,Defend your kid’s relaxation and play time
2500MAH Li Battery
Energy sort Li-ion battery with a excessive efficiency and low,vitality consumption would get longer service life,than odd battery and straightforward to wash large-sized condo.
our guarantee is 1 yr,if in case you have any downside of robotic,you may contact us and ship the video to point out particulars,we’ll enable you first ,if out of guarantee,we nonetheless assist you,simply contact me,we’ll strive our greatest that will help you
What are contained in the field
Neatsvor, a well-known main cleansing model and enterprise in China specializing in home-service robots unbiased analysis, manufacturing, advertising and marketing and providers ,have high-tech enterprises with many patented applied sciences within the business. Product know-how has all the time been on the forefront of sweeping robots. The home market primarily gives first-line model OEM equivalent to Haier and Gree, .Now it devotes itself to offering high-tech ROBOT VACUUM CLEANERS to world customers, to benefit from the fashionable and sensible life for each household
What’s within the field?
Major physique X1
Charging station X1
Distant controller X1(battery not included)
Mud bin X1, water tank X1
Cleansing brush X1
Further aspect Brush X2
Further HEPA filter X1
Filter Sponge X 1
Consumer handbook X1
1 ES purchaser: As a result of downside of customs clearance, we at present can’t ship to the islands and areas of North Africa (Ceuta and Melilla), the island with a zipper code of 35, 38, 51, 52, don’t place the order . However if in case you have pals in different cities out there, you may ask them to purchase it for you.
2. To the liking of all different comparable robots, the robotic vacuum cleaner can’t work on the black flooring, In case your carpet has massive areas of black, will probably be tacitly accepted to be an impediment and keep away from this space as a result of it thinks it’s a precipice . Glue these photoreceptors with black / white / reddish brown tape, it can work usually on the black carpet.
3. The robotic is designed with double anti-collision, infrared detection and entrance bumper. The partitions and furnishings are darkish, the darkish colour will take in the infrared, the infrared might be invisible and can rely upon the frontal influence sensor.
4. European plug adapter (2-pin spherical pin). Most nations in Europe, most African nations, most nations within the Center East, South Korea, Chile, Paraguay, and so on.US plug adapter(2-pin flat pin).United State,Canada,most North and South American nations,Japan,Philippines,Thailand and so on
5.we now have spain and russia warehouse ,whether it is shiped from these warehouse ,it’s no tax have to pay ,if ship from China,tax is in keeping with your customs
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We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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