Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***l –
Товар шёл очень долго . Китаяна Джан общительный. За такие деньги пойдет , но фонит на не особо приятно ( это если в тишине не вкл музыку и вслушаться) . А так норм , закажу ещё
K***i –
очень долго шло,не отслеживается
P***z –
Bueno por el precio que tiene no están mal del todo pero al subir volumen distorsionan bastante
K***a –
хорошие наушники
E***g –
muy buen aparato, tanto que me e pedido otro
M***a –
Вполне хорошие наушники) муж как увидел, у него сяоми наушники, сказал что за г)) а мне нравится. Пластик конечно хлипковат. Доставка чуть больше месяца, принёс курьер сдэк.
Customer –
Viene muy bien empaquetado. La base es batería y si la tienes cargada, puedes cargar los auriculares sin tener que enchufarla a la luz. Estan muy bien.
S***d –
Article de qualité. Très très bien emballé. Reste à vérifier le bon fonctionnement.
J***n –
really good well worth it
G***i –
отличный вариант!
A***d –
Спасибо пришло быстро описание точное, интересно сколько будет работать наушники, а сейчас выглядит супер. спасибо продавцу, что быстро отправил. Пришли без проблем
N***a –
15.04 купила 15.06 забрала в СДЭК в Воронеже шли пешком с Китая. громкие удобно в ухе. 2,5 часа держит заряд при прослушивание музыки на всю громкость потом в кейс на зарядку надо. кейс с магнитным держателем для гарнитуры это очень удобно точно заряжаться будут не сдвинуться даже при пробежки если кейс у вас будет трястись в кармане. если согласны долго ждать то покупать их можно. качество звука на 4+ . а вот при разговоре не очень люди говорят что меня слышно как будто я в банку говорю. но я их брала для музыке и меня они для этого устраивают не люблю провода. с телефоном samsung galaxy a31 хорошо. есть шнур для зарядки и резинки для подбора размера в ваше ухо. отслеживает плохо я искала их и на таможни и в сдэк звонила пока не нашла. если бы не звонила то может и не пришли так как на таможни они пролежали 2,5 недели . продавец НЕ ОБЩИТЕЛЬНЫЙ это тоже имейте ввиду при заказе что может не отвечать на ваши сообщения. да открывала спор и мне в службе поддержки дали номера .
K***k –
Всё соответствии с описанием. Но в ушах сидят не очень, (может у меня такие уши!?!?) заряд держат часа 3,5, сенсор очень чувствительный, надо привыкать. А так все хорошо, продавец отвечал, но трек не отслеживался. Продавца рекомендую!
R***d –
Charging and storage are also very convenient, there are special boxes, which is great. The Bluetooth connection is relatively stable, there is no noise, and the call is very clear. Practical function, reasonable price and high cost performance! Very satisfied with a shopping!
D***v –
The right earphone plays louder than the left and it can not be fixed
R***a –
I waited almost two months and it’s a minus. But claims to the store itself no, very responsive and honest when I lost my tracking then sent me screenshots, which was very calming me. So seller 12/10 And the headphones themselves are so generally a bomb, especially for their money. Everything that depended on the seller he did at the highest level. Definitely recommend this seller. But I advise him to choose another transport company
S***s –
Delivery is super slow 2 months tinplate and so everything works
A*** –
Good product
S***o –
Worthy
C***H –
I am surprised by the quality of the sound for this price! I like it!
Y***v –
Are working
A***n –
+5
S***a –
Headphones and charging are excellent (girls will recharge for the phone)
L***g –
The headphones are super light and hold well in the ears they have a sound suitable for musical listening or for calls on the other hand the microphone and misplaced because we hear Very can and I find them too small for my big fingers because when I put them in the ears well I often turn them off lol put his I’m satisfied with my Order:
Customer –
They work very well and have very good sound, I recommend
S***o –
Come in two months, work! As long as everything is normal!
R***p –
Good sound, quality for your money is good.
O***v –
In general, the problem seems in the sensitivity of the buttons. A little touch and everything. We need to reactivate. It is very annoying to have such unnecessary calamities.
J***o –
The product was returned to the store. He didn’t leave China. A pity. The seller has accepted the money back
N***n –
Headphones are super, everything works
M***a –
Excellent headphones, sound good, children are satisfied!
G***d –
Met my expectation of product.
A***n –
Headphones are not very. Shipping fast. With the end of the aifono without problems but the sound is delayed, and if you talk on the handsfree in general, the priest is full.
S***a –
Cool delivery and packing. Recommend
N***o –
OK, I’m satisfied.
Y***r –
There is no call from the subscriber, during listening to music. How to fight this is not said.
Customer –
The sound is sometimes different. Especially when I walk down the street. When I talked on the phone, I could not hear. And so very not even bad. Came in good condition.
S***o –
Everything works. The Courier took it home. The cost of delivery is included in the price of the goods. Very nice.
S***o –
Sound good. But the microphone is fig. Very quiet, and a lot of noise. For your money is excellent
P***y –
I advise this store fast and neat shipping Good quality and quality very good price
S***a –
The product corresponds to the description. The store was contacted. Already several times ordered from him and like everything is fine. The only thing, .. the goods are not tracked. About a month. Delivered to the apartment by courier. Good headphones, .. If you do not consider that during communication, the person who does not hear you well. Recommend
E***a –
Everything works. All OK.
V***n –
It’s cool. Recommend. The sound is very good
R***r –
Headphones came Rovna 1 meses but mezhusabah does not sidinazim opsim 1 исползиваеш 2 odihaet
A***z –
Very fast to arrive, very good sound
P***v –
Everything is fine, except for the microphone. The companion can hear you as a phone at a distance of an extended hand.
U***j –
The quality is very good like normal earphones. Sometimes the left ear pod doesn’t connect
S***v –
Отличные наушники. Пришли до Саратова 29 дней
A***o –
vraiment top facile pour la connexion….décrochage tactile et pareil pour la connexion blueuthoot
R***r –
Все работает, продавцу спасибо!!!
Customer –
Пока всё отлично работает, один минус, долго шли.
A***y –
Отличное качество, рекомендую продавца
E***r –
todo correcto. Un precio justo
J***o –
Llegaron en excelente estado los recomiendo
K***k –
Fonctionne bien.
M***y –
extremely fast delivery. however the sound is not the best, it sounds a little bit like the sound is in echo.but for the price I’m happy
J***s –
Son los segundos que compro por que me parecieron de muy buena calidad, producto recomendado en duración de batería y calidad de sonido.
G***a –
Плохие. Постоянно голос на китайском языке. Левый наушник включается через раз. Посчитала это за брак. Вернула через спор деньги. Теперь валяются. Заказала другие у другого
I***h –
доставка курьером до квартиры
E***S –
un pedido más recibido, en tan solo 22 días, muy agradecido con el vendedor lo recomiendo al cien por ciento, simplemente el mejor gracias
P***o –
good quality.
M***o –
envió rápido bien empaquetado y por 10€ no vas a encontrar nada mejor