Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
W***n –
Product as described, Good Visual Quality Functionality Test – connects and works perfectly !!! Super fast delivery – received within 11 days from ordered date.
V***o –
товар хороший, но доставка… 55 дней в Харьков-чересчур
A***u –
Very good sound 5th order
S***K –
Доставили курьером. Работают нормально. Левый и правый динамики не обозначены, и если микрофон и кнопки должны быть спереди, то динамики перепутаны) с продавцом не общался. За такие деньги покупкой доволен.
A***n –
Всё нормально
M***v –
Наушники пришли на 82_ой день. Наушники хорошие, звук нормальный, единственно – чувствительность блютуз и радио невысокая. Дужка оголовья тоже слабая, либо нужно соблюдать аккуратность или усиливать ее чем-то. Рекомендую.
R***v –
Очень долгая доставка, товар за свои деньги хороший
B***v –
Заказываю второй раз и качеством доволен. С доставкой как-то сложно всё, а так товар приходит, хоть и с задержкой. Сами наушники за свою цену хорошие. Немного давят на ушные раковины.
R***z –
Muito bom, via bluetooth funciona direito e também pode ser usado com fio por ter uma entrada. Muitos botões e entrada para cartão SD. Único problema é que acho ele um pouco duro na dobradiça. Levou 34 dias para o Brasil.
D***n –
Хорошие наушники, звучат за свои деньги нормально
A***v –
пришли сломанные денег не вернули. АлиЭкспресс стало на сторону продавца
D***v –
хорошее
H***a –
muy bonito. y bueno. tal cual la descripción. mi hija encantada. va muy bien
Customer –
отлично упаковано. хорошо играют. окружающим не слышно ничего. долгая курьерская доставка
I***s –
OK
A***u –
Very good product 6th order
D***v –
Office, delivery 3 months.
O***n –
Headphones are excellent. I recommend.
A***V –
All OK works
R***r –
Everything works
S***v –
The goods are excellent!
R***r –
The goods are satisfied with the loud packed well
Customer –
Quality is normal. Connection is good
P***p –
Smooth all works for case
B***g –
Excellent product I indicate
R***k –
super polecam
A***o –
Exactly same as the picture. Come with USB cable for charging, but not cable P2. Found that come in a box, but only came packaged direct even, but very well conditioned. Looks very tough and the sound is very good, but if nothing playing the side buttons command are always gets a noise. Arrived yesterday, 18/06/2020 inside of Sao Paulo, in 35 days calendar 24 business days.
M***s –
The sound quality was not as good as i expected
C***r –
great working headphones. really orange. hipping could have been quicker, but can’t really argue too much considering price and that store adjusted buyer protection when asked
V***v –
In connection with the flu went 93 days to Murmansk from China. Asked 3 times to extend the protection. The sound is normal, at maximum volume there are wheezes, you need to understand what you want for this amount. BT works fine, FM is also excellent, the sensitivity is wonderful. SD slot did not check. Connected with TV and phone. As a headset is also great. I can hear perfectly in both directions. I advise you to use it. Both the adult and the child are comfortable. We’ll look at how much more. Photos are all standard. Set: headphones, English manual and micro USB cable for charging.
K*** –
Headphones are good, the sound is excellent
N***a –
Such headphones have already ordered. Like it. The microphone is bad, but for this money norms) catch far) even on the street, while the laptop at home) the arc at the previous broke quickly enough, but the moment managed) I wear only at home. I love such headphones) it is convenient to clean or cook conveniently, they will not save) they went more than 3 months, but it’s probably because of coronavirus.
L***l –
For its price-excellent headphones
A***n –
Great headphones. All functions work. Order from Russia brought the courier home to Nizhny Novgorod in 10 days.
A***a –
Electronic filling is bad: does not remember the volume level. When turned on, the mode of operation reports loudly-you can fire off such a greeting. Combined buttons for switching volume and changing the track are not very convenient. I will not say anything about the sound quality-I did not buy them for music. In general, these headphones should not cost more than $5 (or $400). I bought 2 times more expensive-money for such became a pity.
M***a –
Delivery more than 3 months
A***v –
Everything is fine, they work, the sound is good did not expect straight!
A***a –
Delivery for a little more than a month, came not damaged although in the package, the sound on the Bluetooth for triple.
Customer –
Good Goods for such money
O***o –
Before the Vorkuta it was 2 weeks
V***v –
Lovely headphones, I’m not like a music lover but the concept of music is small, the sound for me is the perfect stereo perfectly expressed bass on the spot, the wife listened once, she said it was mine. All functions work as in the description, the radio in the movement of the body around the apartment goes with breaks. I think all this is in the lack of Antena, the battery of course up to 9 hours as in advertising is not true. And in general, the headphones fire in all respects. Yes, the coolest thing that they went to Krasnoyarsk 87 days!
R***y –
Excellent. The packaging is excellent but bitter delayed more than 3 months
R***r –
Perfect condition, material quality according to price. Very cheap
Customer –
It took 100 days to arrive
S***c –
Headphones are just a bomb. Bass is strong. Listened to heavy metal. I liked it very much.
B***b –
Headphones are good, conform to the description. Everything works without claims, the store recommend, although the product went for quite a long time, the correspondence answers. There are bass, pretty loud for their money headphones on 5.
S***y –
Everything is super! Very fast delivery to the apartment. I recommend.
V***v –
Хорошие наушники
B***o –
Звук за такую цену отличный!!!
R***r –
очень хорошие
D***l –
fonctionne bien,ok!
A***V –
Доставка в срок ,всё соответствует описанию.Всё работает хорошо ,продавца рекомендую!
U***o –
Нормальные наушники , зарядки хватает надолго , брали за 682 р.
S***v –
Отличное звучание. Наушники норм за такие деньги. С ноутом сопряжения быстро.
T***e –
Bon
I***a –
Звук у наушников отличный , но для пробежки не годится
K***a –
Пришло медленно. Но я в Америке. Упаковано просто офигенно, замотано так, что можно в футбол играть – не побьется. Сама модель имеет плюсы и минусы. Плюсы – она без проводов! Громкая и есть басы. Хватает вроде надолго. Минусы – уши потеют. Туговато (может они детские?). Регулировка громкости просто ужасна – изайнеру руки оборвать. Надо ж запилить громкость не с краю! и еще на ТУ ЖЕ кнопку повесить перемотку на следующий трек! и еще блин коротким нажатием именно следующий трек, а длинным – громкость. Короче кнопки управления надо использовать на телефоне.
Customer –
very long sending but good headphones.good sound, you can talk on the phone. satisfied with the purchase.
I***a –
Хорошие наушники за такую цену , посмотрим сколько продержатся , дужка вроде не такая надежная ((