Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Neatly shipping was four key
L***n –
Excellent store!!!
E***s –
I bought all 3 the Tele, I like tantissimo! Arrived ahead of schedule!
S***a –
Very good quality
G***R –
Are Precious, as in the images, recommend your purchase
Customer –
The goods did not come (((money returned immediately
N***n –
The quality is great. It was send properly. It rook about 2 weeks to get here. I’m very satisfied with the painting. It looks great!
H*** –
Super recommandée
Customer –
Everything is fine, thank you!
I***y –
Came quickly, the packaging is good, nothing crumpled
A***r –
Very handsome, good quali for the Price
B***o –
The color differs a little from the photo
M***a –
Quality printing! How to frame, immediately take a photo!))
M***e –
Didn’t receive the product but I did get a refund.
K***a –
One word….AMAZING. I didnt expect at all this quality. Long time ago ordered poster in here and cost me 60 euros and the quality of the paper and printing was far from what I got today. Its amazing and worth every penny. Seller communicated very well, posters were placed in VERY sturdy roll box so it would be impossible to damage it during transport. Item was sent almost immedatiely after I made order. Got stuck at customs for long while but that of course is not store mistake. 100% recommend. Thank you for superb service!!
N***r –
The poster is Lake Blue Gray wtih Gray. Further good quality
Customer –
Pretty fast and good quality laminas.
E***r –
Very good product. Nice design & quality. Delivery took longer than expected.
Customer –
Canvas liked, only with the sizes missed, ordered 20*25, but the frames are standard 29*31.
Customer –
Canvas liked, only with the sizes missed, ordered 20*25, but the frames
M***z –
look same as pictures. material is so good and the image look pretty good so thank you so much!!
A***t –
Very good poster quality is really good
S***a –
Very good quality and exact measurements so great
Customer –
Super good awesome quality are beautiful, and shipping in 20 days at home thanks
A***a –
Everything is wonderful!
A***a –
Excellent! Come quickly. Packed in tube
S***h –
very good! it came really fast and like in the picture
M***t –
Great very well packaged
B*** –
All right, thank you.
M***a –
Wow! Very fast shipping to Poland, very good quality poster!
K***a –
Good quality only delivery was long
N***e –
Slightly bluish
Q***a –
You lick very well finished, it looks like real watercolor. Really nice
Customer –
Exactly like photos. Thank you! 🙂
M***k –
very good quality!!!
N***z –
They have great quality the posters, what ‘Malo’ They are very big and it took me a lot to find frames of that measure, but they look beautiful.
A***e –
White hand is a bit darker than expected but other than that definitely worth the buy and arrived very fast !
Customer –
All ok, perfect packing
O***g –
I didn’t come to mark and I didn’t say. I thought they were framed.
A***v –
Very beautiful pictures
A***a –
I finally got the posters. Delivery to St. Petersburg took 3 months. But it was not the store’s fault, but it hung somewhere in the distribution center. As a result, the seller sent 2 posters. Very beautiful. Material is cotton. I advise you to buy. How to buy a frame, I will complement the review
Customer –
Absolutely Amazing Product! Received items in less than a week!
V***n –
Everything is fine! Beautiful and romantic
E***r –
It’s really fast. Quality printing paper and very high
M***i –
Very surprised by the quality that is just crazy. I highly recommend. Received in 1 month.