Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
Super
J***m –
Love dem will buy again
Customer –
Zamovlennya did not come
I***i –
Supper ring
M***a –
Big…
I***o –
Thank you very much for the order good delivery, the quality of the products is excellent!!!
K***o –
I’m delighted, Super ring, the quality is higher than all praise, pulls far from 50R, looks expensive
N***n –
I did not guess with the size, but still happy with the order, I plan to order more
A***z –
polecam
U***e –
My husband to be is going to use this as he’s wedding ring he loves it that much
P***u –
just perfect!!!
O***o –
Beautiful ring! It came quickly! On quality I do not know how yet. While satisfied with them.
V***h –
Awesome, glitters just Super Like, yes for such a super price!
A***a –
The size did not fit, the ring is beautiful
G***s –
As always super!
Y***o –
Exactly as in the description, thank you very much to the store
R***r –
Cool ring, in the sun glitters beautifully
N***a –
I didn’t. The dispute was accepted.
A***a –
Class!
O***a –
Very beautiful ring
T***a –
The goods did not come. The money was returned
E***a –
The ring is cool, under yellow gold, I wear it together with the wedding ring. I ordered several. all wear with pleasure
O***o –
Very beautiful ring.
M***a –
Super
O***a –
Very cool, it came in time.
R***r –
Exactly as in the picture. Nice ring.
H***c –
Rhinestones very well laid, regular, very satisfied
J***p –
The goods came very quickly, the store sent the next day. Description of the goods is accurate, the size approached perfectly. Quality is OK. Recommend seller
S***s –
Nice ring.
A***a –
Good)
I***a –
The ring is just fire, glitters, the stones are all in place. Order will not regret, very stylish, in the sun, everything will come over!
M***a –
Delivery to Bryansk-one and a half months, put in the mailbox. The ring is beautiful, thank you.
V***o –
Just an amazing ring! I ordered a big one, but on the middle finger just) Thanks!
L***a –
The ring did not receive, but the store returned the money
E***a –
The ring is very beautiful, the photo can not convey its shine. I order the second time. The first ring was wet and the rhinestones began to fall off, so I do not recommend to wet the ring. The order was combined into one parcel with other orders. Waited for the parcel not long. Seller recommend.
G***r –
The goods did not come, the money was returned
I***a –
ok
G***m –
The ring is just a bomb, it went really long, glitters so beautifully straight eyes do not tear off, thank you to the store
U***t –
Have returned money
Customer –
The ring is very cool, glitters and shimmers, the size approached, I recommend, the inner surface is smooth and pleasant to wear. As will be further on quality I do not know yet.
Customer –
The ring is awesome, shimmering and shiny. Well treated inner side and edges, comfortable to wear! As further will be in quality until I know
G***k –
The ring is super… it came quickly. .. Thanks
R***n –
Beautiful ring.
Y***n –
The goods did not come the store returned the money
M***e –
Never reçu
T***a –
Goods did not come money given
Customer –
Just super super super
U***s –
Everything is fine, I recommend.
V***a –
The quality is excellent. Let’s see how it will be worn. The product corresponds to the description. Size 7 came up to our 17. Seller recommend. Delivery to Belarus took 1,5 months
A***a –
Ring chic, only a little shard, so I shoot a star. I ordered gold there all the whole. delivery is long