Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
O***n –
очень хорошие кроссовки. мягкие на полную ногу самое то. ношение в удовольствие. как тапочки.
A***v –
Пришло через 3 недели. Сверху просто сетчатая ткань, снизу пена. Для занятия спортом вполне подойдут. Для этой цены наверное норм
M***a –
Точно по описанию, очень лёгкие
A***r –
доволен.
L*** –
нормально.
M***a –
слишком долгая доставка ,больше 2 месяцев,+продавец 2 раза продливал время заказа
Y*** –
Долго шло в Киев, размер подошёл, ношу 42.5 брал 43, нормально, как за такую цену. Из минусов, запах дешёвой резыны, рассчитывал, на более мягкий Эва материал подошвы, как Mi кроссовок, были у меня такие, поношу посмотрим как долго они выдержат. Рекомендую производителю стельки сделать с супинптором. В общем как за такую цену все Ок.
Customer –
Кроссы понравились, сын с удовольствием носит. Продавец общительный, вежливый, все отправил побыстрее и пришли в лучшем виде! Обычно носим 33 размер, взяла самый маленький и подошли. Спасибо продавцу
O***h –
Качество хорошее,как на фото.Дошли очень быстро.Только с размером прогадала,хотела немного навырост,так и получилось.Заказываю ещё,по размеру.
U***m –
Кросівки супер!! Доставка до 3х тижнів. Розмірна сітка трохи не правильна((( а кросівки супер!!! Рекомендую!!! 43 розмір був 28см по устілці.
Customer –
Отличные кроссовки, все соответствует описанию!
K***v –
Доставка в Харьков (Украина) 60 дней (13.4.2020 – 12.6.2020). Качество обуви очень хорошее, лёгкие, мягкие, удобные. На ноге вообще не чувствуются. Размерная сетка точная, всё соответствует описанию. Рекомендую товар и продавца! Большое спасибо!
R***r –
Лёгкие хорошие кроссовки. У мужа широкая нога и высокий подъем, подошли идеально
N***k –
Все отлично…только не угадала с размером…сильно велики…
E***k –
Отличные кроссовки, лёгкие удобные. Продавца рекомендую.
R***r –
товар дошёл быстро,качество-хорошее!
V***v –
размер не соответствует таблице. ждали кроссовки два месяца, по таблице стелька 28.5 см – это их 47-й размер. так и заказали. в результате прислали размер 47, но длинна стельки в нем 30 см. ! а вообще не плохие, на лето бы подошли если бы размер совпал… открыли спор, посмотрим – может хоть половину денег удастся вернуть.
O***o –
очень очень жаль, товар так и не пришел, открыл спор, написали что товар уничтожен на таможне, должны вернуть только 176 рублей. хотя мне кажется их ни кто не уничтожал, а вернули обратно продавцу.
V***k –
Measured his foot, she is 29 cm, ordered on the attached table size 48 (it corresponds to 29 cm) They turned out to be very large. Took out and measured the insole-it’s 30 cm. And the sneakers themselves are large by 2 cm. Apparently, our Chinese friends used to save on materials, and now somehow the opposite is generous for excess. Now I do not know what to do with them?
G***n –
perfect, thanks. Delivery needed 2 months: but that’s covid’s effect, had been shipped timely.
B***b –
It came on time, everything matches, everything is OK.
A***v –
Shoes are light, for summer in hot weather. The sole is soft, it will quickly tackle. Took 44 on my leg 42 and a half. Slightly too big but not critical. You can take for everyday walks.
R***v –
To fit it is necessary to take a larger size.
R***v –
The goods came to Ukraine in 12 days, exactly as in the description. Only it was necessary to order 40 size. But it’s not critical. Soft and comfortable in the run we will see. Thank you store. Well done.
A***h –
The leg rests in them, soft, there is a feeling that quickly wipe off on the asphalt, small pebbles are stuck in the sole. At its 43 (27 cm) took 45 (27,5) the feeling on the leg of a normal leg is resting.
A***v –
Took on the size more, approached! I did not really like how glued, the glue and one are not even sock. It’s been a long time.
I***n –
All is well
R***r –
Crosses are normal for such a price
Customer –
All OK.
E***r –
They are very well.
Customer –
Excellent.
A***v –
Dimensions do not correspond to the table.
V***k –
Sneakers cool light breathable
E***s –
They look more expensive than their price, the size on the grid corresponds. If they break up, I’ll cancel later.
T***a –
Product description. The truth is a bit too big, if you play sports, take a smaller size…
A***A –
Thank you classes
A***h –
In Russian size 42, order 44.and so all the rules.
G***r –
Size is OK. Thank you stores ☺
I***t –
Jaquice відповідає ці. The night bielshkogo is not Varto. You can see it’s cheap. It is fashionable, м’які. I’m going through the season. For 2 days there is a abrasion on the підошві. When they were 44 to 43 rosemir-vivishki trishki zavilikimi, ale Noti toshno.
Customer –
Took 48 size, approached perfectly, I recommend the store
I***v –
Thank you! Everything is fine!
V***v –
Excellent fit on a wide leg and a big rise, at 43 took 44 size. Comfortable and look very good.
A***i –
They did not guess with the size. Ordered on the foot, 27,5 cm = 45 size. As a result, galoshes came. The size table does not match. Therefore, if you order, then order 1 cm less.
Customer –
I bought my son, according to the reviews of malomerki. Ordered for size more-great! Take the size in size. They inserted an additional insole-the son is happy. The laces changed to red.
M***l –
Noses are krivovato made, there is a difference in the photo, in general, comfortable slippers
Customer –
Cool. My husband liked it. Light, breathable. At 26,5 ordered 42. It was possible and smaller. Come quickly.
D***v –
Excellent croses, took for 850R, at its 43.5, took 45, perfectly approached
Customer –
Krasovki liked, the size approached, at 40 ordered 42, let’s see how they will be worn.
K***k –
Excellent easy sneakers of proper quality. Thanks to store for fast shipment. With the seller did not communicate
V***r –
In principle, norms. Croses, but the size did not guess like the foot changed.
Customer –
Crumbs Super
T***t –
Sweet.
E***v –
If I saw these sneakers in the store, I would have walked by .. Quality average .. Delivery is standard, packing is just a package.