Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
B***v –
Very much like,
G***a –
The goods have come. Thank you!
Y***a –
Men’s T-shirt, and the clasp on the female side ((and the size of 5 XL is very small at 48 size
Customer –
cool,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
S***v –
Corresponds to the description. Shipping fast. Seller advise
A***v –
Good store!
N***a –
Very beautiful
Y***l –
Arrived very quickly (11 days to France) Quality seems OK to me. I am 1.70 meters 65 kg and an XXL fit well. A size bigger could also have been done, but a size smaller would be too small. Thanks store
E***s –
very beautiful and good size xxxxl for 1m93 and 90kg
O***r –
Excellent.
N***O –
really beautiful
R***A –
Very lovely made with great yarn and good workmanship. Thank you!
A***v –
Not bad, high-quality, neatly sewn T-shirt. One thing is bad-in real life it looks worse than on a photo, but in general it’s quite normal, you can wear it. Delivery to Omsk-four weeks.
V***a –
T-shirt is super, and quality and beauty. The height of 190 and the weight of 103 villages is excellent.
E***s –
I did not communicate with the store. The husband wears m-l, the T-shirt is a little big. The order placed and paid 3.06 and 16.06 it was already in the new mail office
O***a –
I took the second one. Quality Super
J***r –
Unfortunately, amazing shirt. but too small. have my normal size ordered, but nevertheless too small
I***n –
T-shirt of good quality, size approached. Seller recommend.
N***g –
Good, quality T-shirts, for height 180 and weight 86 kg in size is ideal. Delivery 23 days new mail. Thank you to the store for the quality of the goods and fast delivery. Good luck in business.
A***a –
I liked it very much, at a height of 186 cm just
U***r –
Everything is cool
J*** –
Very the fabric and I’m size M but the L fit perfect, order a size more than yours.
F***r –
Great T-shirt! Quality at altitude. On my size: height-1 M. 80 cm. And weight is 85 kg. I went perfectly. Shop and store-I recommend!
U***o –
T-shirt corresponds to the size, about cool sits.
A***a –
Perfecto
Customer –
The quality is excellent, the Russian 48 size is ideal, the delivery is just over a month. No smell, no thread. My husband liked it
F***n –
nice material
U***g –
fast delivery I rec6
H***h –
Perfect t shirt and service thanks!
Customer –
Good Quality
I***a –
Quite decent quality, on a firm 4!!! corresponds to the description.
Y***n –
Excellent. At 48r-xl