Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***a –
Super fast delivery, 3 weeks to Khabarovsk! Devices liked, soft comfortable strap. For some reason, on both devices a little scratched scoreboard. We will test later
M***o –
The shipment arrived at schedule I will not use it yet tell you
Y***Z –
Get the goods, in kind working, led blinks., further work check on fishing in the season. The delivery is very long, but the store is adequate and extended the delivery seeing that the product does not have time., the seller recommend.
L***a –
Fast shipping, we have to try. Exact to description, quick charge.
S***v –
Shabby outer glass (plastic). There are no stars to reduce the meaning. This child will do no more than a week. I hope it works. But this is waiting for summer!
D***e –
I have not tried the wristband yet, but it arrived very fast!
V***o –
Apparently all okay but untested.
A***v –
Buzzes, but there is no mosquito on which you can check the efficiency. We’ll wait for the summer.
A***n –
Good Goods. Thank you store
F*** –
…..
G***a –
Delivery to St. Petersburg only a month. In action did not try, for mosquitoes is not the season.
G***h –
The front screen has a long scratch, is this the glass or does it have a plastic protector? I have not tried to take it off incase it is not a protector and that it is the front casing.
T***e –
Not mosquito season yet, so not tested
Y***v –
On the pictures it looks more interesting of course. humming)) I do not know while, overruns mosquitoes or not)
Customer –
Am yet to try it. I will come back for more feedback
F*** –
I can’t value the wrong address, they made me return, good store.
J***a –
In the absence of loading and starting to test it
J***o –
Let’s see if you scare them.
I***v –
Ordered 1 white and 1 black. Came 2 White
J***i –
W x okey.
W***I –
hi-send me : 10 pcs- moscits bransolet with control frequency 5-40 khz ? 21.06.2020 wieslaw.luczynski@gmail.com
W***s –
Functional and good use. If you scare the zancudos away
A***U –
Très bien
B***z –
At first sight it’s good
F***z –
It’s the same q in the photo, but I have my q doubts working. Yesterday I was wearing it and I got a mosquito in my leg! Let’s not see these days!
Customer –
bien
M***a –
Just like in the description. Now play see if it works
S***z –
It works very well, and at the moment it is effective
A***z –
Good store response
S***v –
Bite
L***l –
As it appears in the photo. It works very well. I’m delighted.
O***a –
Thank you for the device: looks graceful, charged, buzzing, mosquitoes at the dacha revoked. Sounds like it works-at least I didn’t regret the purchase.
J***s –
I got the bracelet but haven’t used it yet, as it will be for a gift.