Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***r –
FOR THESE MONEY GOODS OK
A***S –
Un poco justa de talla
J***o –
tarde pero llego buen material conforme
R***R –
This took long to arrive, ordered early March came June 8th.The product is exactly as pictured. Material is a soft tshirt material. Order a size up, if i knew this was the fit I would’ve gotten XXL. It fits a little snug. Came with a small hole and some of the stitch opening but those are still easy fixes. I’m happy with my purchase especially for the price I paid!
S***s –
Très bonne qualité, très épais
Customer –
Sais jolie mais pas du coton
D***u –
майка очень симпатичная и неплохое качество , мне понравилась , на 48 русский взяла XL
K***a –
Качество хорошее. Думала, немного она будет побольше. Заказывала Лку. Ношу сама 44.
G***J –
NICE
M***a –
Все как на фото)
V***i –
Nice pattern but completely synthetic!
E***i –
Very good quality!
M***s –
Great quality shirt, however I ordered 2XL so it’s larger and I got what is a Medium to Large. It is 22cm short in width to be a 2XL
I***m –
Very good quality. I’m very happy.
E***m –
talla pequeñi, pedir una talla mas de la que tenga
V***v –
Ça taille très petit malgré la taille L. Dommage car il est beau
M***n –
Bluzka ładna, bardzo długi czas dostawy, materiał trochę sztuczny ale za te pieniądze nie mogę narzekać.
Customer –
The material is dreadful. Nylon like swim suit material and this very clingy and unflattering. It’s also very small as I’m a UK 16 so ordered XXL but is still very tight. I’ve given to my husband to use as rags.
N***i –
I order 2XL and it very small. Like size M in Israel
Customer –
The shirt really nice! The graphics and fabric are quality. It took 4 months arrive. The store will not respond.
M***e –
pas en coton ,matière legère mais ça va pour le prix
Customer –
1
G***z –
Muy contenta con la compra, solo a tener en cuenta que las chicas son mas menuditas asi que no os olvideis de pedir una o dos tallas mas de la que usais habitualmente
B*** –
Good
F***r –
La matière n’est pas du citron donc plus synthétique donc très moulante . Je fait un bon L j’ai donc commander L . Le L me va mais c’est un bon M
J***y –
Non delivery, but store refunded.
J***s –
Muy lindo
I***u –
Esta bien,,,,pero hay que pedir una talla más. queda muy corto
G***i –
the shirt is too short, the size is not the right size, its small
M***a –
Very nice
Customer –
O material é bom. Mas ficou um pouco apertada. Tenho 1,66 e 78 k. Mas é linda. Vou usar assim mesmo.
L***i –
Super et pour les tailles faut prendre plus grand car ça taille très petit
N***s –
The fabric is so SOFT, I would order a size or two up. I ordered XL, and it was snug, ended up giving to my daughter.
K***a –
I like it
A***k –
trwało to 2 miesiące, bluzkę zamówiłam 3 rozmiary większa i jest dobra
Customer –
linda!
S***l –
As described. Very long delivery.
E***r –
Small size
M***h –
cute top
G***i –
Very pretty, I love it
S***r –
The shirt not as perfect as pictured
A***c –
Item was only received today. Sizing is very small. Order at least 1 size bigger
S***r –
Top qualité !!
F***r –
Nice but very small I ordered a ta More and even this little one.