Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ltoffers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***v –
Delivery to Moscow several days. Normal umbrella at a price of 531 rubles.
T***a –
Super zones. The quality is excellent. Arrived in 2 days in Kazan city. thanks to the store.
B***o –
INCREDIBLY FAST !!!!!!!!!
U***g –
Nice umbrella! Qualitatively packed. Fast delivery, at home.
M***v –
Ordered on 01 June 2020, delivered 06.06. 2020G. From Moscow by courier to the apartment, before that in advance called, put in each umbrella on a small gift-keychain. Quality and looks good, as during the rain and wind has not yet tried. I advise the store!!!
G***v –
Very fast delivery. I’m happy with the purchase.
O***h –
Good umbrella, fast delivery, for a week! Thank you!
Customer –
Slightly shakes at the base of the handle.
Customer –
Good umbrella, fast delivery to the buyer by IML service.
E***S –
Delivery to Kaliningrad 7 days, umbrella cool, large, strong, after the rain I will add a review. Thanks for the keychain, very cute
I***n –
I liked the umbrella. Folds and folds on the press of a button. Quality is good. I ordered 30.05.20, came on 10.06.20 by IML. Thank you store.
A***k –
Thank you, the order came quickly and corresponds to the description. Cons-the mechanism of opening and closing is very noisy, the handle of the umbrella is mobile relative to the axis. Regarding the quality of the material of the umbrella, I can not yet give feedback.
R***r –
Everything is fine
J***A –
Reactive delivery, chose from the Russian Federation, everything works.
A***h –
Thank you! Fast shipping.
V***v –
Great, big umbrella! The mechanism works perfectly. The handle is comfortable. Delivery 2 days in Moscow, brought home.
A***k –
The order came quickly, even before the deadline. Packed very well. The umbrella is whole, durable, the Dome of the umbrella is large. For the gift to the store, thank you. Umbrella recommend.
O***v –
Umbrella of good quality functional works check in the rain add a review.
*. –
Nice umbrella.
N***a –
Nice umbrella. Superfast, delivery 3 days!!!
A***v –
A good umbrella, in Samara came for a week, I’m happy, the only thing that, the telescopic base of luftit
V***n –
Really fast delivery. Thank you so much and good luck in your business.
N***a –
Thanks to store for fast order shipment. The product is quality and exactly corresponds to the description.
D***o –
Cool umbrella, came in three weeks. Thanks store
V***s –
Delivery fast, umbrella good big, many Spokes. In the assembled state, not small and not light, but in heavy rain and wind I think it will not turn out.
L***a –
Delivery to Kiev on April 13-June 15. Good reliable packing. I liked the umbrella. Its length in the folded form is 33 cm. By weight would not say that heavy. Initially I wanted to order a black color, but I wrongly ordered a blue one. However, the color also liked. They did not try it in the rain, but they are satisfied with the purchase.
O***o –
Delivery is long, the umbrella itself is not bad in appearance, but at the first opening the rivet flew out, the dispute did not open, fixed itself, the quality will show in the rain.
E***a –
Umbrella just a bomb!!!! Very large, strong, I think if the wind blows, it will carry with the umbrella!! I liked it very much. delivery 2 weeks, the courier brought home ..
J***e –
Everything is perfect, the only thing the holster is small and it costs to put it in. Umbrella size, quite large
T***a –
The umbrella went very long-more than three months! Quality is good.
A***v –
Ordered on June 15.! On June 9, the courier delivered home. Externally, the umbrella looks reliable. I’m happy with the purchase.
F***ч –
Goods received. Thank you. Nice umbrella.
S***t –
Everything works
R***r –
Nice umbrella. Everything works. The size is not big. Delivery fast, 12 days. The store put the keychain, the little thing, but nice. Recommend.
R***a –
Very long delivery. I liked the umbrella.
O***a –
Good, quality umbrella. I order the second one, in this groove dad for a gift. Thank you store. And as a gift was a keychain, a trifle, but nice)
D***n –
Cool umbrella, fast delivery sdecom, thank you to the store!!!
S***o –
Great shipping speed. The quality of the product is unknown as I will be using it.
R***r –
The umbrella was delivered to the apartment by a career in 9 days. Umbrella in working condition, the rain has not yet checked.
O***r –
Umbrella is single layer, large. Automatic on folding and opening, the handle is comfortable non-sliding. The order came to Peter in 6 days
A***v –
The umbrella received for 5 days after the order. The quality of the material is excellent + the keychain is small, but nice! Credit to store and supplier!
Z***a –
The umbrella came intact very well Packed, everything works, gift keychain, happy with the purchase
D***v –
It came very quickly. In quality there are minor sins, but they are not essential
A***i –
The umbrella is just super! Packed very reliably, works flawlessly! Recommend
S***k –
Looks like norms. But in the work will show
P***o –
Great product
G***d –
Good
S***t –
The quality is very good. The main rod is thick, reliable. Opens and closes well. Rain with the wind was not yet, I can not check :).
R***v –
The umbrella reached Moscow very quickly, within a week. The quality is good. I ‘ve already experienced an umbrella on the street. He’s doing his job perfectly. They gave a keychain as a gift.
.***d –
Excellent umbrella, fast delivery, recommend. courier delivery to the entrance.
S***a –
Beautiful. Looks durable.
Customer –
Sent in 3 days, the umbrella is not bad
G***t –
Delivery is very fast (15 days). The order went through a new mail. Was packed in an air sleeve. The machine is working. Strength check in weather. Thank the store for the gift-Keychain, do not take it out together with the packaging. I recommend both the goods and the seller.
I***D –
Very thin fabric, see how it will be worn
Customer –
ok
U***i –
Зонтики отличные, полностью соответствуют описанию. Покупкой довольна.